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HRF512S - HRM FUNDAMENTALS - 2ND OPP - NOV 2025 |
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nAm I BI AunIVE RS ITY
OF SCI En CE Ano TECH n OLOGY
FACULTY OF HUMAN SCIENCES, COMMERCE AND EDUCATION
DEPARTMENT OF GOVERNANCE AND MANAGEMENT SCIENCES
QUALIFICATION: BACHELOR OF HUMAN RESOURCES MANAGEMENT
QUALIFICATION CODE: 07BHRM LEVEL: 7
COURSE CODE: HRF512S
COURSE NAME: HUMAN RESOURCES
MANAGEMENT FUNDAMENTALS
SESSION:
JANUARY 2026
PAPER:
THEORY
DURATION: 3 HOURS
MARKS:
100
SECOND OPPORTUNITY/ SUPPLEMENTARY EXAMINATION PAPER
EXAMINER(S) Mr. Odilo Sikopo
Mr. Ehrenfried Njoonduezu (Tjivi)
MODERATOR: Ms Wilmari Horn
INSTRUCTIONS
1. Answer ALL the questions.
2. You are expected to apply your subject knowledge to the questions.
3. Write clearly and neatly.
4. Number your answers clearly.
PERMISSIBLE MATERIALS
1. Pen, Ruler
THIS MEMO CONSISTS OF 6 PAGES (Including this front page)
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SECTION A
Question 1
Multiple choice
(10 marks)
Read the statements below and select the best suitable answer from the choices
provided. Indicate the correct answer in your answer script.
1.1 Which one of the key decisions is of concern when designing a personnel record
and information system?
(1)
a) The extent to which records should be centralized or decentralized
b) Wage changes
c) Occupation changes
d) Job grades
1.2 Which of the following are the two forms of horizontal work redesign?
(1)
a) Specialization and Socialization
b) Job range and job depth
c) Job Rotation and Job Enlargement
d) Job Relationships and Job Enrichment
1.3 There are a number of differences between personnel management and Human
Resources Management. Identify which one of the below mentioned summarizes
the difference/s between the two concepts:
(1)
a) Indirect communication/Conflict
b) Personnel Management/Leadership
c) To monitor/To nurture
d) Many/Target group
1.4 Matrix structures have been developed to overcome the shortcomings of the
functional and product/market organizations. Which of the following functions
are representative of such a structure?
(1)
a) Finance
b) Projects
c) Engineering
d) Human Resources
1.5 ____ refers to the number of different tasks that make up a particular job.
(1)
a) Job enlargement
b) Job depth
c) Job range
d) Specialization
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1.6
1.7
1.8
1.9
1.10
There a number of factors influencing job design in an organization. Which one of
the following is not one of the factors influencing job design?
(1)
a) Changing Technology
b) Abilities of present personnel
c) Quality of work life changes
d) Boredom of the employee
There are various factors influencing effective recruitment. Which one of the
following is not an external factor?
(1)
a) Government policy and legislation
b) References
c) Labour market conditions
d) Trade Unions
In the Induction process, various people play different roles. The responsibility of
the _ _ _ _ _ _ _ _ is to issue documents pertaining to the new employee's
employment conditions.
(1)
a) Mentor
b) HR Department
c) Shop steward
d) Supervisor
Maslow's Hierarchy of Needs is one of the most familiar motivational theories.
Which one of the following is not part of Maslow's hierarchy of needs?
(1)
a) Self-respect
b) Psychological Need
c) Existence needs
d) All answers are correct
_____means to become what one is capable of becoming.
(1)
a) Growth needs
b) Self-esteem
c) Self-actualization
d) Existence needs
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Question 2
{10 Marks}
True/false
2.1 Formalization is a variable of organizational structures concerned with the nature
and form of the role structures within the organization.
(1)
2.2 Job enrichment may be dependent upon the strengths of an individual's
achievement needs.
(1)
2.3 Task significance is achieved by broadening the total number of functions to be
carried out, thereby giving the task substance.
(1)
2.4 Job analysis information is ultimately used for determining compensation and
benefit structures.
(1)
2.5 To ensure effective workforce planning, the starting point is the organisation's
mission statement and the strategic business plan .
(1)
2.6 Recruiters have the full right to contact references without the candidate's
approval.
(1)
2.7 Content validity refers to the ability of a test to fairly represent the entire job
content or the most important tasks involved.
(1)
2.8 Alleviation of employee anxiety is a direct benefit of a well-conducted induction
program.
(1)
2.9 Human Resource Information systems are used to collect, organize, store,
maintain, retrieve and validate all HR data that may be needed.
(1)
2.10 NUST as an educational institution is an external source of recruitment.
(1)
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Section B: Structured questions
Question 1
(47 marks)
1.1 Discuss the following terms in relation to Human Resou rces Management? (12}
a) Line Authority
b} Staff Authority
c) Project teams
d} Induction
1.2 Formal relationships are the organisational relationships that are officially
established and prescribed in the organisational manual, charts, and job
descriptions. Identify and discuss the common formal relationships that exists in
organisations.
(9)
1.3 Having discussed the relationships above, identify the principles that govern the
responsibility and authority relationships in organisations.
(8)
1.4 Do you have a job in mind once you graduate from NUST, or maybe a dream job
that you hope to land someday? Using a practical structure learn in Human
Resources Fundamentals Write a job description for the job. Include as much
detail as possible .
(10}
1.5 As an HR manager, you are responsible for overseeing the development of
training programs for your company. What steps would you take to design a
program?
(8)
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Questions 2
Read the case study below and answer the following questions.
Case study 1: Bullying and harassment at a workplace
(33 Marks)
Buitamo went to HR to complain of bullying and harassment from her manager. The
manager was a highly successful salesperson who brought in a lot of money for the
organisation. Upon receiving the complaint, the HR manager and the Senior HR Officer
discussed the complaint and decided not to record record the complaint because then it
becomes a formal process they must follow which creates a lot of work and disruption
for everyone. Instead, to avoid the risk of losing the successful manager, they have a
quiet word with them and ask them to change their behaviour to stop further
complaints.
Questions
2.1 Based on the fundamental rights of employees and ethical behaviour of HR
practitioners in organisation, did the HR manager and the Senior HR officer make
the right decision? Explain in detail
(7)
2.2 Mention and explain five principles of behaviour for HR practitioners?
{10)
2.3 Provide your own understanding of Human Resources Information Systems
{HRIS) and why it is important for an organisation.
(6)
2.4 In a short summary, how did the "Human Resources Management Fundamental
Course" shape your understanding of the role of the Human Resources
Department in the organisation? Do you foresee yourself applying what you have
learned thus far, how?
{10)
Answer:
End of paper
Total Marks: 100
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