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ITP511S - INTRODUCTION TO PUBLIC MANAGEMENT - 2ND OPP - JULY 2022 |
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nAmlBIA unlVERSITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCESAND EDUCATION
DEPARTMENTOF SOCIALSCIENCES
QUALIFICATION: BACHELOR of PUBLIC MANAGEMENT
QUALIFICATION CODE: 07BPMN
COURSE NAME: Introduction to Public
Management
DATE: July 2022
LEVEL: 5
COURSE CODE: ITPSllS
PAPER: THEORY
DURATION: 3 Hours
MARKS: 100
SECOND OPPORTUNITY/SUPPLEMENTARY EXAMINATION
EXAMINER(S) Mr. Joshua Mario, PMP®
MODERATOR: Mr. Malakia Haimbodi
INSTRUCTIONS
1. Choose any four (4) questions of equal marks
2. Read the questions carefully, before you answer.
3. Number answers according to the numbering structure provided in the question paper.
4. You will be penalised for illegible handwriting.
5. The Question Paper is applicable to full-time, part-time and distance students.
PERMISSIBLE MATERIALS
[None]
THIS QUESTION PAPER CONSISTS OF 2 PAGES (Including this front page)
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QUESTION 1
Conduct is very important in the public management domain, and there are guidelines for
that. Discuss the three broader sources of conduct guidelines for public managers to help
them with servi_cedelivery.
[25]
QUESTION 2
It is argued that public administration cannot be studied in isolation as a social science. A
multidisciplinary approach is recommended. Identify and explain the multidisciplinary
approaches to public administration. Cite some examples to support your answers.
[25]
QUESTION 3
Public management environments are crucial for public service delivery. Discuss four
characteristics that are important for public managers to know.
[25]
QUESTION 4
Control is critical in the domain of public management. Discuss the importance of control and
the different types and steps in the control process. Cite relevant examples to support your
answers.
[25]
QUESTION 5
You have recently been appointed as a Director of Operations in one of the Ministries and
you are required to prepare a presentation on communication and negotiation. Discuss the
importance of communication, factors for effective communication, and other factors that
can necessitate negotiation.
[25]
TOTAL MARKS= [100]
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