1. Define the following terms. (15)
a. Marketing strategy.
b. Market segmentation.
c. Market environment.
d. Customer rights.
e. Competitive advantage.
2. Define and describe the following market categories. (20)
a. Consumer markets.
b. Industrial markets.
c. Re-seller markets.
d. Government markets
e. International markets.
3. Management of marketing activities involves planning, organising, implementing, and
controlling. Define and describe in your own words the following activities: (20)
a. Planning.
b. Organising.
C. Implementation
d. Control.
4. Marketing process involves Marketing opportunity analysis, Target market selection,
Marketing mix development, and Management of marketing activities. Define and describe
the following: (15)
a. Marketing opportunity analysis.
b. Target market.
c. Marketing mix.
5. Marketers need the ability to organise and interpret data in a way that can lead to important
strategic decisions. Using examples, outline and describe three categories of marketing
information a market will use. (15)
6. Marketing has different concepts which describe marketing situations. Demonstrate your
understanding by describing the following concepts using your own examples. (15)
a. Production concept.
b. Product concept.
c. Selling concept.
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