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PWR611S - PROFESSIONAL WRITING - 2ND OPP - JANUARY 2023 |
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nAmlBIA UnlVERSITY
OF SCIEnCE TECHnOLOGY
FACULTY OF COMMERCE; HUMAN SCIENCESAND EDUCATION
DEPARTMENT OF COMMUNICATION AND LANGUAGES
QUALIFICATION: VARIOUS QUALIFICATIONS
QUALIFICATION CODE: VARIOUS
LEVEL: 5
COURSE CODE: PWR611S
COURSE NAME: PROFESSIONALWRITING
SESSION: JANUARY 2023
DURATION: 3 HOURS
PAPER: PAPER2
MARKS: 100
SECOND OPPORTUNITY EXAMINATION - QUESTION PAPER
EXAMINER(S) DR. T. FRANS
MR. C. GWASIRA
DR. K. IPINGE
MS.A.SMITH
MODERATOR: MRS. K. DU PLESSIS
INSTRUCTIONS
1. Read the instructions carefully before answering the questions
2. Answer ALL the questions.
3. Write clearly and neatly.
4. Indicate whether you are FM, OM or a DI student on the cover of your answer booklet.
THIS PAPER CONSISTS OF 5 PAGES (Including this front page)
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SECTIONA:BUSINESLSETTEWR RmNG
[30Marks]
Residents in a block of flats owned by a company called Wanaheda Real Estate are not happy with
the poor condition of the block of apartment. The lifts in the apartment block were vandalised and
are not working anymore. The bins outside the flats are overflowing with rubbish. The fence around
the flats is in a poor state and thieves and stray dogs enter the premises anytime. The parking area is
overgrown with grass and cars are not safe anymore.
The Chairperson of the Residents Association has written a letter of complaint to you, The Manager
and owner of the flats, pointing out the current situation.
Write a reply letter of either positive or negative adjustment. Your letter must be about 300 words in
length. Mind your grammar, spelling and sentence construction. Invent all necessary details such as
addresses and names.
SECTIONB: MEMORANDUM WRITING
[20 Marks]
Your Business Organisation is planning to hold an end of year party during which three employees
who have served the company for more than twenty years will be recognised and rewarded.
Furthermore, the occasion will also be used to bid farewell to two employees who are leaving on
retirement. Write a memorandum to all the employees in which you inform them about the planned
party. Give details of the date, time, venue and any other relevant information.
Your Memo must be 200 to 250 words.
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SECTIONC:REPORTWRmNG
[30 Marks]
The Director of Education Programme Development in the Ministry of Education Arts and Culture is
keen on expanding e-learning programmes to Namibian schools in remote rural areas. She needs to
be well informed on the benefits of introducing e-learning programmes for primary and secondary
schools in selected areas. The Director, on 3 October 2022, instructed you as Education Officer to
carry out an investigation and prepare a Short Formal Report of 250 to 300 words. The report with
recommendations should reach her office on or before 30 October 2022. Read the newspaper article
below to obtain information about the issue and then follow the instructions for presenting the
report.
Can Laptops For Schools Project Deliver Greater Learning Efficiency?
Following a protracted wait for the implementation of the promised laptop project for schools, the
government finally announced that the exercise would kick off in February 2019. The pilot phase of
the digital literacy program is to kick off in selected primary schools. Technology integration to
support education in classrooms is a phenomenon that continues to trend in Africa. Countries such
as South Africa and Zimbabwe have in recent times been testing technology integration concept to
support learning in schools. Citizens will be eager to know if indeed this concept has the likelihood to
transform our education system for the better.
Since the introduction of free primary education, there has been a steady increasing demand in
training and education. In principle, this means that traditional teaching and learning methods will
not suffice to take the country from Universal Primary Education (UPE)into the Education For All
(EFA)agenda as stipulated in the Millennium Development Goals (MDGs). This clearly calls for a
business re-engineering process, a paradigm shift, and the adoption of alternative methodologies
that will encourage continuous improvement of instruction, and personalized learning in schools.
Therefore as the government readies to launch the digital literacy programme, it is of utmost
importance to endeavour to look beyond the general hype behind ICTenabled learning in the quest
to answer the question - can laptops deliver greater learning efficiency?
In recent years, a number of studies have been carried out by experts to evaluate the impact of ICT
enabled learning. These studies have concluded that this mode of instruction can aid and yield
immense positive outcomes to learners and educators alike, but only if supported by holistic
approaches such as appropriate policies, infrastructure, professional development, and curricula. For
instance, from a learner's perspective, a Centre for Youth Empowerment and Leadership study
indicates that technology enhanced learning can aid students to increase motivation and
performance; on average, a learner who does not use ICTenabled learning is rated at 50th
percentile statistically, while one that uses ICTenabled learning ranks at about 70th percentile.
Another empirical research study has it that if blended with Open Educational Resources (OERs),
laptops can provide equalized access to collective knowledge and provide many more learners with
accessto quality education through the use of books and curricula widely available on the Internet.
Studies have concluded that this mode of instruction can aid and yield immense positive outcomes
to learners and educators alike, but only if supported by holistic approaches.
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Additionally, laptops can empower learners with real life learning opportunities. These practical and
real life experiences allow learners gain soft skills, such as time and work management, a course that
permits for the enhancement of language and ICTskills, which can be acknowledged as being
essential in this era. In general, laptops can deliver greater learning efficiency to learners, as well as
promote continuous improvement of instruction and personalized learning.
From teachers' perspective, laptops can be more effective tools capable of instilling educators with a
more positive attitude towards their work in terms of increasing lesson planning, preparation and
productivity. This in turn aids educators to provide more personalized learning to their learners.
These viewpoints definitely are clear indicators that effective learning can emanate from using ICTto
broaden educational opportunity and help students develop 21st century skills.
Despite the numerous advantages of ICTenhanced learning among learners and educators, there is
a flip side to these devices. Case in point, in order to enable teachers to properly integrate devices in
the classroom, there is a profound need for adequate investment in technology access and
curriculum resources for them to apply what they learn in professional development activities. To
this effect, it may be difficult to transform teaching and learning in an ICTenabled classroom
environment without the sufficient technology skills required.
Another factor is that of the distracting nature of the devices to the learners; by design, technology
enabled learning should by all means adhere to the principles of ergonomics. Ideally, a difficult
gadget to navigate may adversely hamper learners' engagement - a key requisite for learning. From
a technical angle, considering both educators and learners' lack of professional technical expertise in
the event of device malfunction, it puts them at a disadvantage to handle such eventualities. In as
much as it may be a non-issue, it is essential especially for the educator, to have basic technical
troubleshooting skills.
A Commonwealth of Learning review argues that though not tested statistically, laptops are more
effective as learning tools when used with a student-centred approach, rather than within teacher-
controlled environments. Correspondingly, some findings indicate that "there are no longitudinal,
randomized trials conclusively linking ICTenhanced learning with positive learner outcomes."
Nevertheless, there is need for the government to launch the digital literacy project to provide not
just formal education, but all forms of learning if the country is to achieve the UN Sustainable
Development Goals (SDGs).If implemented in a pensive and calculated manner, Kenya is bound to
attain economic progress and become competitive globally as a result from developing a better
educated workforce through ICTenabled learning.
You may use relevant information from the article above but do not copy whole sentences from the
article. Feel free to include your own ideas.
Invent any details required.
Write only the following sections of the report:
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Title
(2)
Identification section
(4)
Terms of reference
(4)
Findings:
(4)
Two e-learning programmes suitable for implementation
Two advantages of e-learning programmes
Recommendations (at least 2)
(2)
Signature and completion date
(2)
Format
(2)
Language
(10)
NB: Do not write the procedures and conclusions sections. Note the required number of words for
the whole report.
SECTION D: SHORT QUESTIONS
(20)
1. Give three examples of netiquette rules
(6)
2. What does the acronym AIDA stand for in Persuasive letter writing?
(4)
3. True or False
3.1 The direct plan is used for good neutral news.
(2)
3.2 Indented letter format has all lines starting on left hand margin.
(2)
3.3 Letter appendix must be included in the first paragraph.
(2)
3.4 When one writes in response to an advert, the letter is solicited.
(2)
3.5 A persuasive letter attempts to change the reader's attitude and behaviour.
(2)
********** END**********
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