OCO521S - ORGANISATIONAL COMMUNICATION - 2ND OPP - DECEMBER 2025


OCO521S - ORGANISATIONAL COMMUNICATION - 2ND OPP - DECEMBER 2025



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nAmlBIA UnlVERSITY
OF SCI En CE AnD TECH n OLOGY
FACULTY OF HUMAN SCIENCES
DEPARTMENT OF COMMUNICATION
QUALIFICATION: BACHELOR OF COMMUNICATION
QUALIFICATION CODE: 07BCMM
LEVEL: 5
COURSE CODE: OCO521S
COURSE NAME: ORGANISATIONAL COMMUNICATION
SESSION: DECEMBER 2025
PAPER: THEORY
DURATION: 2 HOURS
MARKS: 100
EXAMINER($)
SECOND OPPORTUNITY QUESTION PAPER
DR. E. MUKUBONDA
MODERATOR: PROF M. MHENE
INSTRUCTIONS
1. Answer TWO questions.
2. Each essay must be 600 words
3. Write clearly and neatly.
4. Number the answers clearly.
THIS QUESTION PAPER CONSISTS OF 2 PAGES (Including this front page)
Answer TWO questions only

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Questionl
(SO marks)
What is the Critical Theory? Explain how it influences business communication.
Question 2
(SO marks)
Discuss the three major factors that determine the flow and quality of communication in
organisations.
Question 3
(SO marks)
Identify five levels of communication in organisations and explain participants who may
communicate at each level including types of messages they produce and the purpose(s) of
such messages.
Question 4
{SO marks)
Compare and contrast Henry Fayol's theory, Max Weber's theory and McGregory's X & Y
theory.
TOTAL: (lOOmarks)
End of question paper