Question 1
(10)
1.1 What is hospitality in your own words? (2)
1.2 What is the hospitality industry? (2)
1.3 What is tourism in your own words? (2)
1.4 What is the tourism industry? (2)
1.5 What is an intangible product and give an example of an intangible product? (2)
Question 2
{10)
2.1 Mention 5 tourism sectors. (5)
2.2 Shortly explain the background of Namibian Hospitality and Tourism Industry. (5)
Question 3
{15 Marks)
3.1 Tourism can be categorized in 5 different ways, mention them, and explain each one
briefly? {10)
3.2 Explain the legal and policy instruments for the tourism sector in Namibia. (5)
Question 4
4.1 Mention some recreation that tourists can be engaged in? (5)
4.2 What is the difference between a tour operator and a travel agent? (2)
4.3 What does NTB stand for (1)
4.4 What are the responsibilities of NTB? (2)
{10 Marks)
Question 5
5.1 Mention five modes/types of hotel Management (5)
5.2 List the types of food and beverage service styles. (7)
5.3 What are the responsibilities of the Hotel Executives? {11)
{23 Marks)
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