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ISG711S - INFORMATION SYSTEMS STRATEGY AND GOVERNANCE - 2ND OPP - JULY 2025 |
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nAmlBIA unlVERSITY
OF SCIEnCE Ano TECHnOLOGY
Faculty of Computing & Informatics
Informatics Department
QUALIFICATION: BACHELOROF INFORMATICS
QUALIFICATIONCODE: 07BAIT
LEVEL:7
COURSE:INFORMATION SYSTEMSSTRATEGYAND GOVERNANCE COURSECODE: ISG711S
DATE:JULY2025
DURATION: 3 HOURS
SESSION:2
MARKS: 100
SECONDOPPORTUNITY/SUPPLEMENTARYEXAMINATION QUESTIONPAPER
EXAMINER(S) Prof Suama L Hamunyela
Dr Elizabeth Kamutuezu
MODERATOR: Ms Helena Nahum
THIS QUESTION PAPERCONSISTSOF 3 PAGES
(Excluding this front page)
Instructions for the candidate
1. Answer ALLquestions.
2. When writing take the following into account: The style should inform than impress, it
should be formal, in third person, paragraphs set out according to ideas or issues and the
paragraphs flowing in a logical order.
3. Information should be brief and accurate.
4. Please ensure that your writing is legible, neat and presentable.
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SECTION A
[20 MARl<S]
1. What is the role of the Audit Committee in overseeing IT controls within an
organisation?
(2 marks)
2. Briefly outline and discuss three (3) characteristics of good governance.
(6 marks)
3. Define IT governance and list its key elements.
(6 marks)
4. Discussany three (3) COSORiskAssessment steps.
(6 marks)
SECTION B
This section is comprising ofthree (3) que~tions. Answer all questions.
[80 MARl<S]
Question 1: COBIT Governance Framework
(25 Marks)
Telecom Namibia has recently implemented the COBIT(Control Objectives for Information and
Related Technologies) framework to enhance its IT governance practices. As a governance specialist
of Telecom Namibia, it is within your role to ensure successful implementation of the COBIT
governance framework.
1.1 Highlight to your colleagues the core principles of COBIT5.
(5 marks)
1.2 Discussfive (5) facets that make COBITan indispensable tool for organisations. (10 marks)
1.3 Motivate or convince telecom Management on why a COBIT framework should be
implemented over the ITILframework.
(10 marks)
Qoestion 2: Strategic Information Resources
(30 Marks)
Information Systems are not optional businesses must align information systems into high-level
business decision hierarchy. Information Resources can be used strategically, and Michael Porter's
Five Forces Model, can strengthen Enterprise' competitive advantage, enhance risk management,
and ensure sustainable growth in the evolving technology landscape.
2.1 What is the purpose of an Information Systems Strategy?
(5 marks)
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2.2 Name four (4) components of Information Resources
2.3 Elaborate the Michael Porter's five (5) Forces Model
2.4 Discuss three (3) strategies for achieving competitive advantage
2.5 Explain the benefits of IT Governance
(4 marks)
(10 marks)
(6 marks)
(5 marks)
Question 3: Porter's five competitive forces model
(25 Marl<s)
A local restaurant is in the heart of Windhoek, has been operational for over five (5) years,
and has a wide range of customers. The management faces numerous challenges that impact
the restaurant's competitive_enviro11ment. This low tolerance for error necessitates that the
manager takes multiple views of the strategic landscape when aligning IS strategy with
business strategy to maximize industry competitive advantages. The manager contemplates
utilizing Michael Porter's perspective, which employs the five competitive forces model to
scrutinize the primary factors influencing a firm's competitive landscape and strategizes how
information resources should be directed strategically to alter the competitive forces to
nurture a winning position in the industry.
3.1 List and describe the five (5) competitive forces.
(10 marks)
3.2 Identify how Information Technology (IT) can influence each force for a restaurant.
(10 marks)
3.3 Utilising IT to outpace competitors exposes firms to several possible Risks. Discuss the
type of risks the managers should be aware of these risks before they emerge. (5 marks)
END OF EXAMS
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