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GDC611S - GROUP DYNAMICS OF COMMUNICATION - 2ND OPP - JULY 2022 |
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n Am I BI A u n IVE Rs ITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCE AND EDUCATION
DEPARTMENT OF COMMUNICATION
QUALIFICATION: BACHELOR OF COMMUNICATION
QUALIFICATION CODE: 07BACO
LEVEL: 7
COURSE CODE: GDC 611S
COURSE NAME: GROUPDYNAMICSOF
COMMUNICATION
SESSION: JUNE 2022
DURATION: TWO HOURS
PAPER: {PAPER1)
MARKS: 50
SECOND OPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER($) Dr C PEEL,MR C MATENGU
MODERATOR: Dr. M MHENE
INSTRUCTIONS
1. Answer TWO questions only.
2. Read all the questions carefully before answering them.
3. Indicate whether you are a FT, PT, or DE student.
THIS MEMORANDUM CONSISTS OF _3_ PAGES {Including this front page)
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QUESTION 1
GDC
25 MARKS
Discussthe contributions of the Socio-Technical Systems Theory approach to
organisational behaviour with reference to the following points:
(a) Explanation and justification of the theory
{12.5 marks)
(b) Application of the theory to a case study of your choice
{12.5 marks)
QUESTION 2
25 MARKS
Using a named or unnamed organisation of your choice, discuss whether there is
evidence of Theory X or Theory Yin the workplace team dynamics. Explain which of
the two theories you prefer, and why.
(a) Discussion of Theory X...............................................................................5...m. arks
(b) Discussion of Theory Y...............................................................................5...m. arks
(c) Name the originator of the theories .........................................................1...mark
(d) Apply either theory to an analysis of your selected case study ............10 marks
(e ) Explain which theory you prefer, and why ................................................4. marks
QUESTION 3
25 MARKS
Identify and discuss the five criteria of evaluating a team's success, paying particular
attention to the roles of team members in attaining each benchmark.
QUESTION 4
25 MARKS
Problem recognition, definition and analysis are the key processes in effective problem-
solving (Levi, 2001}. Describe and distinguish between the factors which influence
effective problem definition and analysis, how groups generate and select alternatives,
and how they implement and evaluate alternatives.
(a) Distinction between problem recognition, definition and analysis.........5 marks
(b) Issues of severity, familiarity and complexity of problems ......................5 marks
(c) How and why groups may respond differently to problems ...................10 marks
(d) Factors that influence the generation and selection of alternatives ...... 5 marks
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QUESTION 5
25 MARKS
Describe, and distinguish between, three decision-making techniques available to
groups. In your concluding section (section d), rank the techniques in your order of
preference and explain why you have ranked them that way, noting also any
weaknesses in each.
(a) The Nominal Group Technique ...............................................................5.. marks
(b) The Delphi Technique ..............................................................................5...marks
(c) The Ringi Techniques ...............................................................................5...marks
(d) Evaluate the strengths and weaknesses of each technique ..............10 marks
End of examination
Total: 50 marks
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nAmlBIA
OUFPISVCElR[llSCIETYr~no
TECHnOLOGY
P/Bag13338
Windhoek
NAMIBIA
2022-05~U6
Fft,CULTY OF HUMAN SCIENCES
DEPARTMENT OF COMMUNICATION