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ISM511C- INTRODUCTION TO SUPPLY CHAIN MGMT CATS- 1ST OPP- JUNE 2023 |
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nAmlBIA
unlVERSITY
OF SCIEnCE
TECHnOLOGY
HP-65B
HAROLOPUPKEWITZ
GraduateSchoolof Business
FACULTY OF COMMERCE; HUMAN SCIENCES AND EDUCATION
HAROLD PUPKEWITZ GRADUATE SCHOOL OF BUSINESS
QUALIFICATION: DIPLOMA IN BUSINESS PROCESS MANAGEMENT
QUALIFICATION CODE: 06DBPM LEVEL: 5
COURSE CODE: ISM5 l l C
COURSE NAME: INTRODUCTION TO
SUPPLY CHAIN MANAGEMENT
SESSION: JUNE 2023
DURATION: 3 HOURS
PAPER: PAPER 1
MARKS: 100
FIRST OPPORTUNITY EXAMINATION - QUESTION PAPER
EXAMINER(S) Ms. Hilma Nuuyandja
MODERATOR: Ms. Gloria Tshoopara
INSTRUCTIONS
I. Answer ALL the questions.
2. Write clearly and neatly.
3. Number the answers clearly.
PERMISSIBLE MATERIALS
I. Examination paper
2. Examination script
THIS QUESTION PAPER CONSISTS OF 4 PAGES (INCLUDING THIS FRONT
PAGE)
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QUESTION1: MULTIPLECHOICEQUESTIONS
1.1 What is the primary goal of supply chain management?
a) Maximizing profits
b) Minimizing costs
c) Improving customer satisfaction
d) Increasing employee satisfaction
[2X10]
1.2 Which of the following is not a component of supply chain management?
a) Logistics
b) Procurement
c) Auditing
d) Operations
1.3 What is the main advantage of a pull-based supply chain?
a) Lower inventory costs
b) Higher flexibility
c) Better customer service
d) Faster delivery times
1.4 What is the main disadvantage of a push-based supply chain?
a) Higher inventory costs
b) Higher flexibility
c) Poor customer service
d) Slow delivery times
1.5 Which of the following is not a key performance indicator (KPI)for supply chain management?
a) Customer satisfaction
b) Inventory turnover
c) Employee turnover
d) On-time delivery
1.6 What is the purpose of a supplier evaluation?
a) To ensure that suppliers are meeting quality standards
b) To ensure that suppliers are delivering goods on time
c) To ensure that suppliers are providing competitive prices
d) All of the above
1.7 What is the purpose of a demand forecast?
a) To predict the future demand for a product or service
b) To analyze past demand for a product or service
c) To determine the optimal price for a product or service
d) To identify potential customers for a product or service
1.8 Which of the following is not a key component of a supply chain?
a) Transportation
b) Warehousing
c) Production
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d) Advertising
1.9 Company A makes widgets and sells them to Company B, who incorporates some software and
other materials to produce gadgets. Company B sells these gadgets to Company C, the end user.
Which is the best statement regarding the relationship among Companies A, B, and C?
a) Company Bis upstream from Company A.
b) Company C is downstream from both Company A and Company B.
c) Company A is a first tier supplier for Company C.
d) Company B is a second tier supplier of Company A
1.10 You order a box of pencils from an office supply store and use them one-by-one until they are
all gone. The pencils in your possession are:
a) Transit inventory.
b) Anticipation inventory.
c) Safety stock.
d) Cycle stock
Sub-total: 20 marks
QUESTION2
STATEWETHERTHE FOLLOWINGSTATEMENTSARETRUEOR FALSE
[2X15]
2.1 Supply chain management only involves the management of physical goods, not services.
2.2 Effective supply chain management can help a company reduce its environmental impact.
2.3 Just-in-time (JIT) inventory management is a system in which inventory is ordered and
received just in time for production or sale.
2.4 Safety stock is the extra inventory held by a business to protect against stockouts.
2.5 Inventory turnover ratio is a measure of how quickly a business sells and replaces its
inventory.
2.6 Outsourcing gives companies room to focus on every aspect of their processes.
2.7
Vertical integration is one of the methods that organizations can pursue when attempting to
integrate their supply chains.
2.8 Supply chain management shifts the focus from dyadic relationships to end-to-end supply
chains.
2.9 Supply chain integration tends to be more challenging in global, as opposed to domestic,
supply chains.
2.10 In supply chain organizations, functions must operate independently of each other.
2.11 Logistics refers to the set of processes that plans for and controls the efficient and effective
transportation and storage of supplies from suppliers to customers.
2.12 Transportation logic is the process that plans for and controls the efficient and effective
transportation and storage of supplies from suppliers to customers.
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2.13 The more inventory moves to the downstream from the factory towards the final consumer,
the higher the value of the inventory.
2.14 Supply chain is a subset of logistics.
2.15 Push supply chain systems rely on actual customer demand to trigger production.
Sub-total: 30 marks
QUESTION3
3.1 Discuss any 5 supply chain challenges?
(10 marks)
3.2 What is the difference between supply chain integration and supply chain collaboration?
(10 marks)
3.3 Discuss how can companies overcome the challenges of supply chain integration and
collaboration?
(10 Marks)
3.4 Distinct between Lean and Agile supply chain strategies and discuss the benefits and
challenges associated with implementing each of these Supply Chain Strategy? (20 Marks)
Sub-total: SOMarks
Grand Total: 100 marks
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