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HRH610S - HUMAN RESOURCE MANAGEMENT FOR HOSPITALITY AND TOURISM - 2ND OPP - JAN 2025 |
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n Am I 8 I A Un IVE RS ITY
OF SCIEnCE
TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCESAND EDUCATION
DEPARTMENT OF HOSPITALITY AND TOURISM
QUALIFICATION : Bachelor of Hospitality Management,
Bachelor of Tourism Innovation and Development
QUALIFICATION CODE: 07BHOM,
07BOTM, 07BCNA
LEVEL: 7
Bachelor of Culinary Arts,
COURSE CODE: HRH610S
COURSE NAME: Human Resource
Management for Hospitality and Tourism
SESSION: January 2025
DURATION: 2 HOURS
PAPER: THEORY(PAPER2)
MARKS: 100
SECOND OPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER(S) Ms. AAR Siebert
MODERATOR: Enzy Ngondi Pewa Kaura-Ndjavera
INSTRUCTIONS
1. Answer ALL the questions.
2. Read all the questions carefully before answering.
3. Number the answers clearly
THIS QUESTION PAPER CONSISTS OF _2_ PAGES (Including this front page)
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Question 1
(3x2=6)
Employee commitment is attributed to 3 (three) main elements linked to employer branding
Discussthe 3 (three) elements.
Question 2
(2)
Define the role of Employer Branding in a company.
Question 3
(4)
Elaborate on reasons why companies should adopt Employer Branding.
Question 4
(8)
"Job descriptions are a broad statement of the scope, purpose, duties and responsibilities involved in a job. "
Explain the main purpose of Job Descriptions.
Question 5
(14)
Properly organised and professionally run induction programs benefit both the employee and the employer.
Please state the benefits experienced by both parties.
Question 6
(15)
The development of people must be an integral human resource process that is aligned to the corporate
strategy. Elaborate on the reasons why a company may feel the need to provide training for their staff.
Question 7
Write a short essay on sexual harassment in the workplace, focussing on
a) a definition of sexual harassment
[2]
b) the conditions in which it can occur
[3x2]
c) the terms of the types of sexual harassment
[4x2]
(2+6+8=16)
Question 8
(11x2=22)
Performance Appraisal is the process by which the human resource manager or other manager or supervisor
monitors and evaluates what is happening in the workplace. Write a short essay discussing
a) the objectives of conducting performance appraisals and,
[6x2]
b) the importance of performance appraisals.
[5x2]
Question 9
(13)
Workforce planning is said to be the foundation of all recruitment activities in a company. Write a short
explanation on the importance of workforce planning.
2