5
Structured questions (90 marks)
Question 1
With the use of two examples, differentiate between information technology and
information systems? [10 marks]
Question 2
Differentiate between hardware and software. Provide two examples for each. [10 marks]
Question 3
State three positive and negative societal effects of the increased use of information
technology in today's organisations? [10 marks]
State and describe four types of information systems used in today's organisations? Provide
one example for each. [10 marks]
Question 5
Differentiate between business process Re-engineering and Business process? [l0marks]
Question 6
State and describe five porter's competitive forces model that can improve an
organisation's competitive position in a business environment? [10 marks]
Question 7
List and explain four categories of ethical issues related to information technology in
modern organisations? [10 marks]
Question 8
Define and explain the term data, information
used in information systems? [10 marks]
Question 9
and knowledge with examples of each as
With the use of examples, differentiate between data warehouses and data marts [10
marks]
TOTAL: 100
End of examination