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BMI511S - INTRO TO BUSINESS MANAGEMENT - 2ND OPP - JUNE 2024 |
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nAmlBIA un1VERSITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCES AND EDUCATION
DEPARTMENT OF GOVERNANCE AND MANAGEMENT SCIENCES
QUALIFICATION: BACHELOR OF MANAGEMENT
QUALIFICATION CODE:
07BBMA
COURSE CODE: BMl511 S
SESSION: JULY 2024
LEVEL: 6
COURSE NAME: INTRODUCTION TO BUSINESS
MANAGEMENT
PAPER: SECOND OPPORTUNITY EXAMINATION
DURATION: 3 HOURS
MARKS: 100
SECOND OPPORTUNITY EXAMINATION - QUESTION PAPER
EXAMINER(S) Mr B. Zealand
Ms S. Sakarias
Distance Tutors
MODERATOR: Dr V. Sibanda
THIS QUESTION PAPER CONSISTS OF 6 PAGES (Including this front page)
INSTRUCTIONS
I. Answer all questions in the booklet provided.
2. Read all the questions carefully before answering.
3. Marks for each question are indicated at the end of each question.
4. Please ensure that your writing is legible, neat and presentable and start each
Section on a new page.
PERMISSIBLE MATERIALS
1. Examination question paper
2. Examination answer sheet
3. Calculator
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SECTION A
Question 1
Indicate whether the following statements are True or False in the examination booklet provided.
[1 x 10 = I Omarks]
No. Question
1.1 Maintenance is one of the key activities in the development and management of a
business information system.
1.2 The profit of a close corporation is not taxable in the hands of its members.
1.3 In free market economic systems decisions as to the allocation of resources are taken by
individual producers and consumers.
1.4 Corporate strategies focus on scope of the organisation and how efficient resources are
used.
1.5 Depreciation is a use of funds.
1.6 Ethics are the basic standards by which organisations conduct business.
1.7 Management by objectives is a goal-setting technique and employees could establish
performance targets.
1.8 Segmentation is the process a manager goes through to decide which sub-groups of
consumers to select.
1.9 Quantitative guidelines for defining SMME's include a simple organisational structure
that is independent, privately owned and managed.
1.10 Medical examinations as a selection method are often regarded as discriminatory.
TOT AL - 1Omarks
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SECTIONB
Question 2
Indicate your answers next to each corresponding number in the examination booklet provided.
[2 x IO= 20marks]
2.1. Which of the following is not considered as one of the forces of Michael Porter?
a) buyers
b) substitute products
c) intermediaries
d) suppliers
2.2. Production systems with customised outputs typically:
a) have relatively high volumes of output
b) have relatively low unit costs
c) have relatively fast work movement
d) none of the above
2.3. Which of the following will you consider a novelty for entrepreneurship?
a) the government can easily provide you capital
b) your chances of becoming rich has been paved
c) creating job for yourself and your country
d) all of the above
2.4. Which type of processing system would be least likely to produce goods for inventory rather than
for a specific customer request?
a) assembly
b) job
c) batch
d) continuous
2.5. Management perform which of the following activities?
a) selling
b) directing the activities of employees
c) stock merchandise
d) ordering merchandise
2.6. What are the input resources to any transformation process?
a) people and machines
b) information, materials and customers
c) staff, facilities, materials, information and customers
d) processes, people and parts
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2.7. Which of the following are not elements of Maslow's Hierarchy of needs?
a) esteem needs
b) self-actualisation needs
c) psychological needs
d) social needs
2.8. Which of the following statements is false?
a) teams are more flexible than traditional departments.
b) teams are less responsive to a changing environment.
c) teams can serve as a source of job satisfaction.
d) teams better utilise employee talents
2.9. Which of the following is not an alternative to counter boredom and dissatisfaction of
specialisation?
a) work teams
b) job specialisation
c) job enlargement
d) job enrichment
2.10. Operations and sales are the two _______
functions in businesses.
a) strategic
b) tactical
c) support
d) line
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SECTIONC
Question 3
[Total - 30marks]
WWE Company sells only one product with a selling price of N$200.00 and a variable cost of N$80.00
per unit. The company's monthly fixed expense is N$60,000.
What is the break-even for WWE Company in units?
(6)
Question 4
On your birthday, you have received N$8,000.00 in total as a gift from family and friends. You decide to
invest the money for l0years at an institution that pays 8% interest compounding daily. What would the
balance be on your account after the 10 years?
(8)
Question 5
The following Profit and Loss Account ofNyanga Ltd for the year 2024 is given below:
Particular
Opening stock
Purchasing stock
Transportation
Salaries
Gross Profit
N$
152,500.00
630,500.00
4,000.00
10,000.00
400,000.00
1,197,000.00
Particular
Sales
Closing stock
N$
1,000,000.00
197,000.00
1,197,000.00
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Admin expenses
Selling & Distribution expenses
Non-Operating expenses
Financial expenses
Net Profit after tax
202,000.00
Gross Profit
400,000.00
!
24,000.00
4,000.00
Interest on securities
3,000.00
14,000.00 Dividends
7,500.00
168,000.00
Profit on Sale of shares
1,500.00
412,000.00
412,000.00
Calculate the following:
5. I . Gross Profit Margin
(5)
5.2. Net Profit Margin
(5)
Question 6
The macro-environment directly or indirectly exert an influence on the business and its market
environment. Briefly elaborate on any three variables of the macro-environment.
(6)
Students should explain each step.
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SECTIOND
[Total - 20marks]
Question 7
As you stai1 a business and then work to build your start-up, often you will consider entrepreneurship.
Briefly discuss any 5 types of entrepreneurs.
(I 0)
Question 8
Leadership is all about the relationship between the leader and the followers, in which trust is usually also
considered a huge component. Discuss the other five components of leadership?
(I 0)
SECTIONE
[TOTAL - 20marks 1
Question 9
CASE STUDY
In Namibia, franchising has been singled out as the success story of the 21st century. There are more than
one thousand franchise businesses across the country, ranging from Windhoek, Walvis Bay and
Swakopmund and spreading as far as Oshakati, Rundu and Kati ma. With an annual turnover of nearly
25% of the total retail turnover in the Country, the business seems to be doing pretty well with a
promising future ahead of it. Indeed, business research holds that every second week a ne\\\\· franchised
outlet comes into existence in the Country.
Top amongst them are Kentucky Fried Chicken (KFC), king Pie and Wimpy just to mention a few.
Franchising ties in with economic empowerment in a number of ways. The~e range from big businesses
wanting to downsize and create business opportunities, to small organizations and branches attempting to
help the weak and vulnerable, especially the previously disadvantaged citizenry.
Franchise is also a good medium for the transfer of business skills that is reconstruction and development
initiatives. And banks are more likely to grant start-up capital for a franchise than a person wanting to start
an untried small business.
9.1. Which two parties are involved in the above mentioned business?
(2)
9.2. As a student of Business Management, you intend to set up your own franchise on graduating from
The Namibia University of Science and Technology, what will be the motivating factors for setting
up such business?
(3)
9.3. The business rationale for corporate social responsibility (CSR) varies. However, most CSR
programmes are driven by a combination of reasons. List any 3 of the drivers of CSR.
(3)
Question 10
At the various levels in an organisation, goals and plans are developed and implemented. Briefly discus:;
these goals and plans with relevant examples for each level.
( 12) .
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