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BMC511S - BUSINESS MANAGEMENT INFORMATION SYSTEMS - 1ST OPP - NOV 2023 |
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n Am I BI A u n IVER s I TY
OF SCIEnCE TECHnOLOGY
FACULTY OF COMPUTING AND INFORMATICS
DEPARTMENT OF INFORMATICS
QUALIFICATIONS: BACHELOROF LOGISTICSAND SUPPLYCHAIN MANAGEMENT
QUALIFICATION CODE: 07BLSC
COURSE CODE: BMC511S
DATE: NOVEMBER2023
LEVEL: 5
COURSE: BUSINESS MANAGEMENT INFORMATION
SYSTEMS
SESSION: 1
DURATION: 3 HOURS
MARKS: 100
EXAMINERS:
FIRST OPPORTUNITY EXAMINATION QUESTION PAPER
Dr Munyaradzi Maravanyika
MODERATOR{S):
Mr Nkululeko Mthembo
THIS EXAMINATION PAPER CONSISTS OF 4 PAGES
{INCLUDING THIS FRONT PAGE)
INSTRUCTIONS FOR THE CANDIDATE
1. Answer all questions.
2. When writing, consider the following: The style should be to inform rather than
impress.
3. Information should be brief and accurate.
4. Please ensure that your writing is legible, neat and presentable.
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SECTIONA: MULTIPLECHOICE
(20 MARKS]
(2 marks for each question)
1. Which of the following is not one of the six strategic business objectives businesses seek to
achieve when investing in information systems?
A. Operational excellence
B. Improved decision making
C. Improved community relations
D. Competitive advantage
E. Survival
2. A firm that invests in an information system because it is necessary to do business does so
because it seeks to achieve which of the following business objectives?
A. Operational excellence
B. Improved decision making
C. Competitive advantage
D. Customer intimacy
E. Survival
3. Which type of infrastructure service stores and manages corporate data and provides data
analysis capabilities?
A. Networking
B. Telephone
C. VOiP
D. Telecommunications
E. Data management
4. Which of the following is a multitasking, multiuser operating system developed by Bell
Laboratories that operates on various computers from different manufacturers?
A. Unix
B. Wintel
C. OS X
D. COBOL
E. DOS
5. All of the following are issues with the traditional file environment except:
A. data inconsistency.
B. inability to develop specialised applications for functional areas.
C. lack of flexibility in creating ad-hoc reports.
D. poor security.
E. data sharing.
6. A(n) ____
is used to communicate between a user and an organisation's back-end
systems.
A. public server
B. private server
C. legacy server
D. application server
E. blade server
7. Which of the following is a device that sends packets of data through different networks,
ensuring they go to the correct address?
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A. Hub
B. Switch
C. Router
D. NIC
E. Modem
8. Which of the following refers to policies, procedures, and technical measures to prevent
unauthorised access, alteration, theft, or physical damage to information systems?
A. Security
B. Controls
C. Benchmarking
D. Algorithms
E. Identity management
9. In automation:
A. more manual steps are required.
B. business processes are reorganised to cut waste and eliminate repetitive, paper-
intensive tasks.
C. new products are explored first.
D. employees are enabled to perform their tasks more efficiently.
E. business processes are added.
10. Which of the following is an example of a business using information systems to improve
supplier intimacy?
A. Citibank's ATM system
B. The Mandarin Oriental's use of computers to keep track of guest preferences.
C. Verizon Corporation's use of a web-based digital dashboard to provide real-time
information for managers.
D. Apple's creation of the iPad
E. JCPenney's information system allows its contract manufacturers to see what garments
have been sold and need to be replaced
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SECTIONB: STRUCTUREDQUESTIONS
(80 MARKS]
1. Define operational excellence. How have information systems helped a retail store achieve it?
(10 marks]
2. What is the difference between information technology and information systems? Describe
some of the functions of information systems. (10 marks]
3. How can information systems and information technology be used to improve business
processes? (10 marks]
4. Describe at least two benefits of using enterprise systems. (10 marks]
5. Describe the data hierarchy. (10 marks]
6. Is the cloud a safer and more secure computing environment than an in-house network? Why or
why not? (10 marks]
7. Identify and briefly describe at least five systems development approaches. (20 marks]
END OF PAPER
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