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MIS621S - MEDICAL INFORMATION SYSTEMS 2B - 2ND OPP - JAN 2025 |
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nAm I BI A un IVERS ITY
OF SCIEnCE Ano TECHnOLOGY
FACULTYOFCOMMERCEH, UMANSCIENCE&S EDUCATION
DEPARTMENTOFGOVERNANCE& MANAGEMENTSCIENCES
QUALIFICATION: Bachelor of Business & Information Administration
QUALIFICATIONCODE: 07BBIA
LEVEL: 6
COURSE: Medical Information Systems 2B
DATE: January 2025
COURSECODE: MIS621S
SESSION: 1
DURATION: 2 Hours
MARKS: 100
EXAMINER:
2nd OPPORTUNITYEXAMINATION QUESTION PAPER
MS A SCHROEDER
MODERATOR: MS L TRIPODI
INSTRUCTIONS
1. Answer ALL the questions and start each question on a new page.
2. Read all questions carefully before answering.
3. Number answers according to the numbering structure provided in the question
paper.
THIS QUESTION PAPERCONSISTSOF 5 PAGES
(INCLUDING THIS FRONT PAGE)
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QUESTION 1
[20]
Identify the letter of the choice that best completes the statement or answers the question. (10)
1.1 ____
refers to the practice of assigning a numerical or alphanumerical code to identify a
procedure performed or condition treated.
A. Appointment scheduling
B. Superbill
C. Missed appointments
D. Assignment of benefits
E. Medical coding
1.2 HPCNAstands for:
A. Health Professional Council in Namibia
B. Heritage Professional Council in Namibia
C. Happy Professional Council in Namibia
D. Homeowners Protector Commission in Namibia
E. Health Profession Committee in Namibia
1.3
Step six in the medical billing process involves:
A. Patient registers and the superbill generated
B. Superbill information is entered into the bookkeeping system
C. Superbill is attached to the patient's record
D. Documentation reviewed and superbill coded
E. Superbill is sent to medical billing personnel
1.4 When a patient is referred to a specialist, the specialist will document the encounter with
the patient in a report known as a:
A. Pathology report
B. Operative report
C. Correspondence
D. Consultation
E. None of the above
1.5 Which of the following can protect the confidentiality of patients' electronic health
information?
A. Allow employees to share passwords to make information more accessible
B. Discourage the use of screensavers and time limits if the system is inactive
C. Allow all employees to access all areas of the system
D. Track employee's usage of the system
E. None of the above
1.6 All of the following are Patient's rights in Namibia except.
A. Access to healthcare
B. Free tertiary education
C. Choice of health services
D. Complaints about health services
E. Confidentiality and privacy
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1.7 The first method used to attempt to collect debt might be:
A. Calling the guarantor at work
B. Writing a letter to the guarantor
C. Adding a threatening message to the guarantor's statement
D. Calling the patient and requesting for a payment
E. Reporting the patient to his/her supervisor
1.8 ____
refers to the term where patients want to have certainty and trust that
their medical histories and treatment will be kept confidential.
A. Medical history
B. Patient's rights
C. Patient confidentiality
D. Patient's medical record
E. Patient's death notice for creditors
1.9 Making use of colour coding in medical records will:
A. Eliminate the need to perform quantitative analysis on medical records
B. Increase the time required to file records
C. Reduce the number of medical records required
D. Make it easier to locate the records
E. None of the above
1.10 Other name/s for a superbill is:
A. Service record
B. Fee slip
C. Charge slip
D. Encounter form
E. All the above
Medical Office Assistants need to be familiar with a variety of medical abbreviations that are
commonly used in the medical office. Indicate what the following abbreviations stand for.
(10)
1.11 ER
1.12 STD
1.13 mm
1.14 OH
1.15 PV
\\
1.16 OP
1.17 MD
1.18 KUB
1.19 SOB
1.20 x-ray
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QUESTION 2
(20]
Answer all the questions. Pay attention to the mark allocation of each question.
2.1 Mr Joseph Hango has started working as the new Medical Office Assistant at Medi-
clinic hospital. You have been in this position for four years. You must give him
orientation about the retention and disposal of records at Medi-clinic hospital by
explaining the difference between active, inactive and closed records to him. (6)
2.2 A new employee known as Ms Renate Andres has started to work at the reception
area of Dr Tangeni's Dental Practice in Windhoek where they daily deal with patients
that make appointment and not turning up. The practice has a policy on charging for
missed appointments. As a Medical Information Systems student, explain to her how
to go about in dealing with "missed appointments" at Dr Tangeni's Dental Practice.
(6)
2.3 There has been a significant rise in cases of people making claims against the estates
of deceased persons in recent years. Discuss any five (5) "estate claims" as one of
these legal and ethical issues individuals and businesses may have to deal with. (5)
2.4 List the two (2) ways in which superbills may be produced.
(3)
QUESTION 3
[20]
3.1 Patient rights are those basic rules of conduct between patients and medical service provider
as well as the institutions and people that support them. Examine any six (6) rights the
Namibian patients have.
(6)
3.2 Occasionally medical practitioners will deal with patient's that are unable to settle their
medical accounts. Indicate the four (4) instances or times when the doctors may not initiate
collection action against patients.
(4)
3.3 Fees of medical care differs extremely, particularly in the private sector. Identify and discuss
four (4) factors that may influence medical fees that practitioners charge their patients.
(8)
3.4 Medical practices may opt for various filing methods. Name and discuss two of the filing
methods that practices may use.
(2)
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QUESTION4
[20)
4.1
It is the patient's responsibility to take care of his/her health. While it is the parents or
guardians' responsibility to make sure their children are immunised against infectious
diseases worldwide. Discuss "immunisation" in detail.
(5)
4.2
Freddy Shipanga has recently started working as a health professional at Lady Pohamba
private hospital. He has been asked to release information about a certain patient that has
recently been diagnosed with prostate cancer. You have been working at the same hospital
for four years and have been asked to explain to him the three (3) guidelines that should be
followed when releasing patient information.
(6)
4.3 Legal and ethical issues in medical billing are a matter of concern for all medical practitioners.
Discuss "identity theft" as one of these legal and ethical issues.
(4)
4.4 Examine the concept "medical coding" that Medical Office Assistant's should be familiar with
when working at a medical facility.
(5)
QUESTION5
[20)
5.1 Medical practices may opt between a manual or a computerised booking keeping system.
Examine five (5) advantages of a computerised system. ·
(10)
5.2 There are different stakeholders involved in the medical aid industry. Discuss five (5) roles of
the fund as one of these medical industry stakeholders.
(10)
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