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TIS620S - TOURISM INFORMATION SYSTEMS - 1ST OPP - NOVEMBER 2022 |
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" nAmlBIA unlVERSITY
OF SCIEnCE Ano TECHn OLOGY
FACULTYOF MANAGEMENT SCIENCES
DEPARTMENT OF HOSPITALITY & TOURISM
QUALIFICATION: BACHELOROF TOURISM INNOVATION AND DEVELOPMENT
QUALIFICATION CODE: BTID07
LEVEL: 6
COURSE CODE: TIS620S
COURSE NAME: TOURISM INFORMATION SYSTEMS
SESSION: NOV 2022
DURATION: 2 HOURS
PAPER: THEORY
MARKS: 100
EXAMINER($)
FIRSTOPPORTUNITYEXAMINATION PAPER
Mrs. Petrina Haufiku-Makhubela
MODERATOR: Dr. Wanjiru Paschalia Muhoho
INSTRUCTIONS
1. Answer ALL the questions.
2. Write clearly and neatly.
3. Number the answers clearly.
THIS QUESTION PAPER CONSISTS OF 3 PAGES (Including front page)
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Question 1
Describe the two main types of flight operations in the world. Provide examples
(2x4=8}
Question 2
Discussthe functions of a travel agency like Trip Travel in the tourism Industry
(6x2=12}
Question 3
Outline the difference between 4 types of visas required to travel around the world
(4x2=8}
Question 4
4.1} Describe the advantages and disadvantages for the customer making travel arrangements
with an online agent.
(Sx2=10}
4.2} Describe the advantages and disadvantages for the customer making travel arrangements
with a traditional travel agency.
(Sx2=10}
Question 5
Discussthe skills required by travel consultant to work in a travel industry
(6 x 12}
Question 6
6.1} Briefly outline the 4 main functions of IATA in the transport Industry? (4 x 2 = 8}
6.2} What is the difference between a stopover flight and direct flight? What numbers are used
to denote non-stop and direct
(2 X 1 = 2}
Question 7
Explain the importance of taking out travel insurance and personal accident insurance when
flying and renting a car
(4x2=8}
Question 8
Determine five mandatory fields required to complete a reservation.
2
(5 x2=10}
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Question 9
Illustrate and Explain the relationship between Ethiopian Airline's central reservation
systems and Trip Travel's global distributions system?
(6 x2=12)
Travel AeencvTerminal Travel Ae:
Travel Acency
I fflCV Terminal
Tra
053
/ ~A(oncyTorminal
Travel Agency Terminal
TOTAL: 100 MARKS
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