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BIS621S - BUSINESS INFORMATION SYSTEMS 2B - 1ST OPP - NOV 2024 |
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nAmlBIA un1VERSITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCES & EDUCATION
DEPARTMENT OF GOVERNANCE AND MANAGEMENT SCIENCES
QUALIFICATION: BACHELOR OF BUSINESS AND INFORMATION ADMINISTRATION
QUALIFICATION CODE: 07BBIA
LEVEL: 6
COURSE: BUSINESS INFORMATION SYSTEMS 2B
COURSE CODE: BIS621S
DATE: NOVEMBER 2024
SESSION: PAPER 1
DURATION: 2 HOURS
MARKS: 100
Examiner:
Moderator:
1sr OPPORTUNITY EXAMINATION QUESTION PAPER
Ms. P. Lauw
Dr. N. Angula
THIS QUESTION PAPER CONSISTS OF 6 PAGES
(INCLUDING THIS FRONT PAGE)
INSTRUCTIONS
1.
Answer ALL the questions.
2.
Read all the questions carefully before answering.
3.
Make sure your name and surname, question number and the date appears on the
answer script.
4.
Please ensure that your writing is legible, neat and presentable.
5.
Marks for each question are indicated at the end of each question.
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QUESTION 1
MARKS[10)
Answer the following multiple-choice questions. Write down only the letter next to the
appropriate number. For example, 1.1. E
1.1. Which term describes the process where two or more computing devices are connected
together to share resources:
A. Computing System
B. Computer Network
C. Computer Based Information System
D. Software
1.2. What term refers to the practice of physically transferring printouts or storage devices
between computers?
A. Bluetooth
B. Wi-Fi
C. Sneakernet
D. Ethernet
1.3. The information system that was developed to overcome the challenge of lack of
communication between the various information systems:
A. ERP
E. FAIS
F. TPS
G. 105
1.4. A plan that outlines which computers communicate with each other and what
information they should share and when is called the:
A. Network Plan
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B. Information Sharing Plan
C. Data Plan
D. Internet Connectivity Plan
1.5. Which communication method involves real-time interaction, such as in online meetings,
instant messaging, or Skype?
A. Asynchronous
B. Broadcast
C. Delayed
D. Synchronous
1.6. What does the term "social shopping" refer to?
A. The practice of buying products through on line auctions
B. The process of purchasing products through social media channels
C. Shopping for products exclusively in physical retail stores
D. Using social media to research product reviews before making a purchase
1.7. What is an online gathering of individuals who share interests, fears, and personal
opinions called?
A. Virtual Communities
B. Social Networking
C. Online gaming platforms
D. E-commerce platforms
1.8. A computerized information system that supports the day-to-day operations and
transactions of an organization:
A. FAIS
B. IOS
C. TPS
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D. ERP
1.9. From your understanding, which of the following options is much more closely aligned to
objectives of Business Intelligence?
A. Decision Support Systems
B. Transaction Processing System
C. Office Automation Systems
D. Functional Area Information System
1.10. Which of the following best describes the focus of Supply Chain Management (SCM)?
A. Managing only the transportation of goods between suppliers
B. Coordinating and integrating all activities related to the flow and transformation of
goods, services, and information from the initial supplier to the final customer
C. Tracking customer feedback and satisfaction after product delivery
D. Overseeing financial transactions between suppliers and manufacturers
QUESTION 2
MARKS [10]
Define the following Terms.
2.1. Real-Time Processing
2.2. Electronic Commerce
2.3. Drop-shipping
2.4. Customer Relationship Management (CRM)
2.5. Cost Benefit Analysis (CBA)
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QUESTION 3
MARKS [25]
Answer the following questions.
3.1. Differentiate between Web 1.0, Web 2.0 and Web 3.0 using examples.
(6)
3.2. Discuss how businesses are utilizing Web 2.0 technologies, often referred to as Enterprise
2.0, to perform various organizational and business function
(10)
3.3. Identify and explain the three typical levels of an enterprise structure and provide
examples of the type of information system commonly associated with each level. (9)
QUESTION 4
Answer the following questions.
MARKS [17]
4.1. Distinguish between the Push and Pull Models in Supply Chain Management.
(4)
42. When implementing an ERPInformation System, a manager has three broad approaches
to choose from. Briefly discuss the three system implementation strategies.
(9)
4.3. Difference between on-premise and cloud-based Customer Relationship Management
Systems.
(4)
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QUESTION 5
[20 Marks)
Answer the following questions.
5.1. State and elaborate on the different types of electronic commerce in modern
organisations.
(10)
5.2. Batch Processing is a type processing where a group of transactions are collected over a
period and then processed all at once to produce batch results. Discuss the advantages
and disadvantages of batch processing.
(10)
QUESTION 6
[18 Marks)
Answer the following questions.
6.1. State why Customer Relationship Management is deemed crucial for contemporary
organizations?
(10)
6.2. Outline the four objectives of IT strategic planning.
(4)
6.3. Discuss any four drawbacks of social computing in contemporary organisations. (4)
THE END
TOT AL: 100 MARKS
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