 |
OCO521S - ORGANISATIONAL COMMUNICATION - 1ST OPP - NOVEMBER 2023 |
|
|
1 Page 1 |
▲back to top |
':)
n Am I BI A u n IVER s I TY
OF SCIEnCE Ano TECHn OLOGY
FACULTY OF COMMERCE, HUMAN SCIENCESAND EDUCATION
DEPARTMENT OF COMMUNICATION AND LANGUAGES
QUALIFICATION : BACHELOR OF COMMUNICATION
QUALIFICATION CODE: 07BCMM
LEVEL: 5
COURSE CODE: OCO521S
COURSE NAME: ORGANISATIONAL COMMUNICATION
SESSION: NOVEMBER 2023
PAPER:
THEORY
DURATION:
2 HOURS
MARKS: 100
FIRST OPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER($) I DR. M. MHENE
MODERATOR: 1 DR. A.HAUTEMO
INSTRUCTIONS
1. Answer TWOquestions
2. TOTAL MARKS 25x2=50x2=100
3. Write clearly and neatly.
4. Each essay must be 600 words
5. Number the answers clearly.
THIS QUESTION PAPER CONSISTS OF 2 PAGES {Including this front page)
|
|
2 Page 2 |
▲back to top |
Answer TWO questions only
Questionl
(25 marks)
Explain the main characteristics of the Classical Approach. If an organisation adopts the
ClassicalApproach, examine how it would influence communication processes.
Question 2
(25 marks)
The vertical channel of communication is one of the most important channels of
communication in any organisation. Describe the two vertical communication systems in
Organisational Communication and provide relevant examples to justify the importance of
the two systems.
Question 3
(25 marks)
Discuss the use of the Human Relations Approach in organisations and show how it
influences communication processes. Use relevant examples to support your answer.
Question 4
(25 marks)
The grapevine is a regular system of communication among employees that occurs outside
the normal channels of communication. Giving relevant examples from work situations,
explain the advantages and disadvantages of the grapevine.
TOTAL MARKS 25x2=50x2=100
End of question paper