MOA621S - MEDICAL OFFICE APPLICATIONS 2B - 1ST OPP - NOVEMBER 2023


MOA621S - MEDICAL OFFICE APPLICATIONS 2B - 1ST OPP - NOVEMBER 2023



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nAm I Bl A un IVE RS ITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE; HUMAN SCIENCEAND EDUCATION
Department of Governance and Management Sciences
QUALIFICATION: Bachelor of Business and Information Administration
QUALIFICATION CODE: 07BBIA
LEVEL: 6
COURSE: Medical Office Applications 2B
COURSE CODE: MOA621S
DATE: November 2023
DURATION: 3 Hours
SESSION: Practical Paper
MARKS: 160
EXAMINER(S)
MODERATOR:
FIRST OPPORTUNITY - QUESTION PAPER
Ms L Beukes
Ms P Witbeen
INSTRUCTIONS
1. Answer ALL the questions.
2. Read all the questions carefully before answering.
3. Make sure your name, surname, question number and the date
appear in the Header and Footer.
THIS TEST PAPER CONSISTS OF 11 PAGES (Excluding this front page)

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Question 1
November 2023
Question 1
Marks: 35
Retrieve Question 1 with the Track Changes from your folder and adhere to the
instructions. Ensure that you execute all the instructions and that you don't leave out
· any important information. Use normal margins and the font.
INSTRUCTIONS:
1. Change the font of the Document to Comic Sans, font size 12, s/s.
2. Adhere to all the typing rules.
3. Use the following Heading styles for the Table of Content:
Introduction: Heading 1 (Comic Sans, Black, Font size 16, Bold)
Paragraph Headings 1, 2, 3 and 4 - Heading 2 (Comic Sans, Black,
and Font size 14, Bold)
Paragraph Headings 4.1, 4.2 and 4.3 - Heading 3 (Comic Sans,
Black, Font size 12)
4. Insert Page numbers except for the first page (Top of page - center)
5. Insert diagonal watermark: ORIGINAL (keep default font,
transparent)
6. Use Automatic Table2 for the Table of Content.
7. Insert Networld Computer Logo in the top right corner (Find logo in
the same folder as the link).
8. Insert Reference List

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Question 1
November 2023
INetworld Computers cq ______________-_-_--_-_--_-_--_-_--_-_--_-_--_-_--_-_--_-_--_-_--_---C-om-m-e-n-te-d--[B-L-1-]:-U-s-eW--or-d-A-rt-to-create a letter head
for this article:
IH Fill: Gray, Accent Color 3, Sharp Bevel
,?~~Jf!g_J~_t_~~-?-~!_i;i_tJ~~-r:i!tMr:i_g_~f!~_!h~r:i-~1<.1?]1?.i!Jr:i_g_~~~~-r:i-~_~_-_~_~_~_-_]f_!_?__:=F~_=oi_n-;i=t__:=_Cr=:a_rl=:ibi=Pri-,.=S~=iz-=et_2=8~-,-ru_/c, bold
system or network, usually to gain unauthorized access to personal or organizational
Commented IBLZJ: Insert Drop cap, 2 lines, bold
data.
Introduction
Hacking is not always a AaSty--maliciousactivity, but the term has mostly negative
connotations due to its association with icybercrim~ _:_---_____--_-_-____-_-___-_-___._____-_-___-_---- Commented [BL3]: Insert reference link for this journal
article:
1_Hacking for Different Reasons
https://www.sciencedirect.com/science/article/pii/S266734
5223000238
/1.sdiscussed in previous chapters, there areis more than one reason why hackers
do what they do_ Most hackers will attempt to access systems for a challenge, out of
curiosity, or for more malicious reasons.
3.Nessus
The only true way to defend your system is to look at it through the eyes of your
enemy, the intruder. /1.number of automated utilities can probe your networks to look
for common exposures and vulnerabilities. One of the foremost freeware tools is a
package called Nessus.
2.Maximize the Access
A skilled Wf91afintruder appreciates principles of strategy and will not rush into a
system without careful preparation and planning. These rootkits will do everything
from installing-+rojaA--farogramsto moaifyiflg-log&.
4.The Five Phases of Hacking
GoAtfaFy--to-f)oiwlar-opiAioR-amtthe-sensa#onalized HollywooEl-image-ef.-tRe-haGkef,
even the boldest intruders will not rush in to a site without careful preparation. Skilled
intruders will assemble a number of strategic and tactical attack maps by which they
can acquire information on a target system or network.
1,4.C1 reating an Attack Map
When preparing to pest-mount any attack, it is always advisable to know the terrain.
4.2Building an Execution Plan
When building an attack execution plan, one must take into account the following
factors: [___________________________________________________________________-_--_-__Co_m_m_e_n_te_d__[_B_L4_]_: I_ns_e_rt_d_ou_b_le_l_in_e _sp_a_ce_b_e_tw_e_en______
numbers
!Avulnerable service must be presently running and accept connections from
the rest of the Internet.
Exploits used must not entail any form of denial of service (DoS), which would
give away the attackL___________________________-_-_--_-_--_-_--_-_--_-_--_--_-_--_-_--_-_---------------C-iommented [BLSJ: Insert bullets.d/s

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Question 1
November 2023
4.3 Defacing Web Sites
Once a hacker has access to a site, he may perform any number of actions. A
common perception of hackers is that they are after some form of sensitive data,
such as proprietary information, credit card numbers, or other personal information
that can be used for identity theft.

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4
Question 2
November 2023
Question 2
TOTAL: 35
Retrieve the following spreadsheet named "Namibia Repair Services" and
adhere to the following instructions. Change font to Arial and size 12.
In front of you, you have Sheet 1 and Sheet 2
INSTRUCTIONS:
1. Namibia Repair Services is a new Motor Spares company in Windhoek. Two
new repair branches were opened recently, one in Swakopmund and one in
Windhoek. The prices of the products differ slightly from the two branches.
2. As the Office Administrator, you are tasked to combined the total prices of the
two branches. Insert another sheet which will be for the totals.
Rename the following sheets:
Sheet 1 - Windhoek Motor Spares
Sheet 2 - Swakop Motor Spares
Sheet 3 - Totals
Copy sheet 1, Windhoek Motor Spares to sheet 3. Delete all columns except
Suppliers. Add another column and rename it as Total Prices. Please calculate
the prices of both Motor Spares (Windhoek & Swakop) and insert it in the Total
Prices sheet.
3. Formatting Sheet 3 (Totals):
3.1 Insert two rows:
1st Row - Insert Heading - Namibia Repair Services (u/c, Bold, font Arial Black,
size 16, merge & centre).
3.2 Column Headings (Arial, Bold, Font size 14) with background color of White
background 1, 15%.
3.3 Please apply a custom number format for the numbers to show a comma
separator for the Total Prices Colum and add two decimals.
3.4. Apply a custom number format to show the N$ currency sign on all the figures.

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Question 2
November 2023
3.5 Row Height:
Column Headings row height -40 pixels
Rest of rows - 30 pixels
Insert all borders to the table.
Formatting for Filtering:
4. Copy Sheet 2, Swakop Motor Spares to a new workbook and rename the sheet
as Original.
4.1 Change the font to Arial, Font size 12.
4.2 Insert two-line spaces on top and add the heading - Namibia Repair Services in
the first line (Merge and Centre, Bold, Font Size 16, Font Arial).
4.3 Insert All Borders (excluding the Main headings)
4.4 Row Height:
Column Headings - 45 pixels
Rest of table - 30 pixels
4.5 Column Headings - bold the column headings and insert background color -
White Background 1, Darker 15%
4.6 Apply a custom number format to show the N$ currency sign on all the figures
and add two decimals.
Filters:
5. Copy the Original sheet five times and do the following filtering and rename
accordingly:
5.1 Sheet 2 (Suppliers) - Display the items which begins with the letter T.
5.2 Sheet 3 (Date of Payment) - Show only the dates between 15 September 2022 to
15 February 2023.
5.3 Sheet 4 (Payments)- Please show all cash payments.
5.4 Sheet 5 (Product) - Please display all products which contains the letter "u".
5.5 Sheet 6 (Amount) - Display the prices less than 450.
6. Insert the header for each sheet.
7. Resize all columns to fit on one sheet.
8. Print all filtered sheets in portrait.

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,b
Question 3
r~ovember 2023
Question 3
Marks: 30
You are the owner of your own sniall business. Please create an informative,
attractive flyer with tear-offs to insert contacts, using Ms Publisher 2016.
INSTRUCTIONS:
1. Use the flyer template Modular under the category Events.
2. Use colour scheme: Apex.
3. Please follow all instructions carefully to ensure an attractive Flyer.
4. Replace ProductlService Information with Hadassah Oil Launch (u/c, bold,
default font).
5. Insert the crown logo · f next to the heading Hadassah Oil Launch from
the folder "Hadassah Oil" and resize to fit - 0.19cm" (Height).
6. Replace Business Name with "LexisNexis" use default font and font size.
7. Delete all spaces and place holders except Organization and Business
Tagline or Motto in the template and adhere to all the instructions.
8. Insert the following pie on the top right: resize 7.11cm (Height).
fIi·· . , ,,
f
. j}
\\:t~t <».,·~~ W:;:I0,t ,l,~,~,i
.j~.~ ;~ '~2"' \\,?f ..\\:• I l,
t. "T.11<'
-}.~fd-:"i1~kr.,J
'•,~; ~\\
1•..1:.-;. 1
o),_}v'
t{,l,.¥c=--.:;f.-!
nTT_,-u-f;a:;suh
Healing Oils
9. Use a textbox to insert the following information on the left of the Hadassah
Healing Oils picture. Use Diagonal Gradient-Accent 4 Shape Style to format
the textbox.
OSHAKATI SEMINAR <le--t----Font:
Eras Bod ITC, 14, Cent
SATURDAY
20 November 2023 ;::=----.:-~---t----
Font: Georgia, size 12, cent
with
Lechi Wheeler_

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....
I
Question 3 ·1
November 2023
10. --·Inse1t a textbox under the-info in ~r 9 with the following text:
WHAT IS ESSENTIAL OILS?
'
Essential oils are concentrated <'-----
plant extracts from steamed
distillation called pressing or
resin tapping.
I\\
Font: Georgia, size 12, cent
No·b. orders
11. Insert a textbox below the information in nr 10 with the following text:
What is Essential Oils Suitable For? -1>
Bold
Essential oils work on every system in your body. They are used not only for
symptomatic treatment like (pain, migraine, sleep aid, mood balance, immunity,
fungus, stress, high blood pressure, etc.) but also work deeper into the cellular
structures. Many people believe they are great as add-on therapy, but when you
look at them in their original design and function, they are the core therapy working
on all three levels of the human being (spirit, soul, and body). They deprogram and
reprogram miswritten cellular programs and memories. They are working far
deeper than symptomatically. Thus, they work on the program written in the DNA,
and we formulate our blends to work symptomatically and treat more profound into
the specific disease program.
Formatting Textbox:
• Shape Style: Linear Up Gradient - Accent 2.
• Type text in font Calibri, size 11.
• Ensure that textbox is properly centred.
• Resize Textbox:
Height - 5.91cm
• Width - 15.1cm
12. Add three (3) textboxes next to each other at the bottom above the tear-offs.
12.1 Textbox 1 - Heigllt 2.13cm, Width - 3.22cm (no borders)
Insert the following information:
o Venue (u/c, bold, font: Georgia, size 12, cent)
o Roof Top Venue, 18 Wagner Street, Pioneerspark (u/c, bold, font:
Georgia, size 10, cent)

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Question 3
November 2023
12.2 Tex~box2 - Height 2.02cm, Width - 2.93cm (1nobord~r[:;)
Insert the following information:
I
Time: (u/c, Bold, Font: Georgia, size 12, cent)
09:00-16:00 (Font Georgia, size 10, cent)
,. ·,!t
•j
I 'j'
I
I
12.3 Textbox 3 - Height 1.93cm, Width - 3.89cm (no borders)
I
Insert the following information:
Price: (u/c, Bold, Font: Georgia, size 12, cent)
N$250 per person (Font: Georgia, size 10, cent)
13.
--- Delete organization and replace wi.th
1&1.o:.ss:'.11 (Iogo 1. nfoIder).
Replace "Business Tagline or Motto" with
"Your name is oil poured forth "(Font: Georgia, font size 10, bold, italic)
14. Insert image of Hadassah Bottle Oil in the bottom right corner (find image in
folder).
Height - 3.69cm
Width - 1.34cm
15. Insert your full Name and student number in the tear-offs.
16. Print your flyer.

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ELIXIR QUESTION PAPER
MARKS: 60
Start Elixir and log into the General Practice option.
We are thrilled to announce the opening of LOderitz Medical Care, a state-of-the-art healthcare
facility dedicated to providing compassionate, comprehensive, and cutting-edge medical care to
our community. Your health and well-being are our top priorities, and we are committed to
delivering the highest standard of care with a patient-centred approach. As the Office
Administrator, you are expected to assist with the setting up of the new Elixir database. Use the
information below to set-up this new practice.
1.
Create the following Service Providers for LOderitz Medical Care.
Provider
Dr Brian Majiedt
Dr Willem Gertze
Dr Gert Kaambo
Dr John Hartung
Discipline
Orthopaedic Surgeon
Paedric Surgeon
Plastic Surgeon
Radiologist
HPCSANR Cellular Dispensing
525698 08181258898 No
787879 08181256698 Yes
696968 08181255598 No
3663632 08181254498 Yes
Dispensing
Registration
-
8947896
7898784
2
Add the following accounts, resize the columns and remove all the unnecessary
headings.
Account
MediAcaIDl
NumbeSrurnamlnetiaFlsirsntamePosAtadldressIDNumber Town Scheme
E-mails Provider
oool HoffmanHn HermaPnOBo1x212 82010145L0U0D10E0RITZNHSPILVEhRhoffmann@gmDairlB.Mcoamjiedt
0002 AndreasA AnthonPyOBo3x214 92010114S5E0E0H10EIMVITALITYaandreas@.mwDebrW.naGertze
0003 BrummeBr BeverlePyOBo2x22 85260114K5E0E0T10MANNSAHMODOEPBbbrummer@iafriDcarGK.caoamm.nbao
ooo4 Cilliers R Rene POBo1x478 83070745L0U0D10E0RITZLIBELRIFTEYrcilliers@gmail.cDoJrmHartung
0005 Jonas E Elias POBo2x58 75290210K1O0L0M00ANSINKOVEPSTMejEoDnas@gmail.cDomBrMajiedt
3
Add the following medical aid numbers (references) to the existing accounts.
- Account
Nurnbe.-
0001
0002
0003
0004
oooS
Medical Aid
Nurnbe.-
456112
456113
456114
456115
456116

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4.
Insert the following Accounting groups to your Database and delete others:
4.1 Normal - White
4.2 Rejection - Orange
4.3 Overdue payment- Yellow
5. Set up the following Clinics:
5.1 L0deritz Town Clinic
5.2 Elisabeth Bay Clinic
5.3 West Coast Family Clinic
6. You have to add the following reasons to the Rejection list and delete the others.
61 Limits Exceeded
6.2 Wrong Dependant
7.
Load the following Colleagues:
7.1 Dr Keino Hertzberg, Practice nr 211478, Neuro Surgeon, Referring doctor- Cell:
0812211881.
7.2 Dr Johnny Coleman, Practice nr 211874- Dermatologist, Assisting doctor- Cell:
0813321010.
7.3 Dr Frederick Fortuin Practice nr 8901243 - Urologist, Assisting doctor- 0814015679.
8. From your existing accounts add the following dependants on their accounts.
Lucia Andreas, DOB: 23 July 2010, Medical Aid nr: 456114, Allergies: Loperamide
Gizela Jonas, DOB: 10 January 2015, Medical Aid nr: 456126, Allergies: Citric Acid
9. Please set the following appointments for the patients.
9.1 Ms Beverley Brummer urgently needs an appointment for Monday, 13th November 2023
with the Dr G Kaambo. The only available time is at 14:00.
9.2 A new patient Ms Mandy lpinge walks into the practice, her first time visiting the practice.
You need to book an appointment for her for this week still. You find an opening on
Wednesday, 6th December 2023 with Dr J Hartung at 9:00.
9.3 Ms Beverley phoned back and requested a longer appointment. Please extend the
appointment until 15:00.
10. Please create the following Macros:
Macro
Procedure
Bron1001 Bronchoscopy
Endo1003 Endoscopy
Chol1004 Cholecystectomy
Your
Code
FH29
014E
L453
3TC9
Y585
10F9
F5B4
IJ15
4893
Description
Sterile Zone Kit
Broncholix Syr
1000ml
Endoscopy Delivery
Gloves
Endoscopy Suction
tube
Cholecurb Tab
Needle 16g
Anaesthetic Sys
Maple

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11. Post the following Macro's to these patients:
Rene - BRON1001
Anthony - ENDO1003
Herman - CHOL 1004
12. Settle all the Payments as cash payments
13. Print the Daily Transaction Report to verify all the transactions for the day.