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QMS620S - QUALITY MANAGEMENT SYSTEMS B - 2ND OPP - DECEMBER 2025 |
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nAmlBIA unlVERSITY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCES AND EDUCATION
DEPARTMENT OF TECHNICAL AND VOCATIONAL EDUCATION AND TRAINING
QUALIFICATION: DIPLOMA IN TECHNICAL AND VOCATIONAL EDUCATION AND
TRAINING : MANAGEMENT
QUALIFICATION CODE: 06DTVM
LEVEL: 6
COURSE CODE: QMS620S
COURSE NAME: QUALITY MANAGEMENT
SYSTEMS B
SESSION: DECEMBER 2025
DURATION: 3 HOURS
PAPER: 2
MARKS: 100
SECOND OPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER(S) DR GODFREY M TUBAUNDULE
MODERATOR: DR NICO SISINYIZE
INSTRUCTIONS
1. Answer ALL the questions.
2. When writing take the following into account. The style should inform than impress,
it should be formal, in third person, paragraphs set out according to ideas or issues
and the paragraphs flowing in a logical order. Information provided should be brief
and accurate .
3. Please ensure that your writing is legible, neat and presentable.
THIS QUESTION PAPER CONSISTS OF _2_ PAGES (Including this front page)
I I Page
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QUESTION 1
(25 Marks)
Benchmarking and External Quality Assurance (EQA) are essential in promoting excellence in
TVET institutions. In your opinion, discuss four main purposes of EQA and explain three
potential challenges that TVET institutions in Namibia may encounter when implementing
benchmarking practices to meet national priorities. Use relevant examples to support your
discussion.
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QUESTION 2
(25 marks)
Based on your understanding of quality management,. identify and explain five key reasons
why quality assurance, evaluation, and auditing are important in TVET institutions.
Thereafter, discuss how these processes contribute to effective programme delivery and
continuous improvement.
QUESTION 3
(25 marks)
You have been requested to prepare and deliver a presentation to your colleagues on the
importance of Internal Quality Assurance (IQA} to trainees. In your own words, discuss how
IQA contributes to enhancing trainees' learning experiences and overall success in TVET
institutions. Use relevant examples to support your discussion.
QUESTION 4
(25 marks)
Identify and discuss seven key processes that a Quality Management Practitioner should
implement as part of the Internal Quality Assurance (IQA) system within your TVET institution.
Use examples where relevant to illustrate each process.
TOTAL: 100
[END OF PAPER]
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