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ESM821S - ENTERPRISE SYSTEM MANAGEMENT - 1ST OPP - NOV 2025 |
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n Am I B I A u n IVE Rs ITV
OF SCIEnCE Ano TECH no LOGY
Faculty of Management Sciences
Department of Management
13 Storch Street
Private Bag 13388
Windhoek
NAMIBIA
T: +264 61 207 2220
F: +264 61 207 9220
E: dml@nust.na
W: www.nust.na
FACULTY OF COMMERCE, HUMAN SCIENCES AND EDUCATION
DEPARTMENT OF GOVERNANCE AND MANAGEMENT SCIENCES
QUALIFICATION: Bachelor of Business Management (Hons)
QUALIFICATION CODE: 08BBMA
LEVEL: 8
COURSE: Enterprise Systems Management
DATE: November 2025
COURSE CODE: ESM821S
SESSION: Semester 2 2025
DURATION: 3 Hours
MARKS: 100
pt OPPORTUNITY EXAMINATION QUESTION PAPER NOVEMBER 2025
EXAMINER: J. V. OLU OJO
MODERATOR: Mr Sulaiman Mbaziira
THIS PAPER CONSISTS OF 3 PAGES {INCLUDING THIS FRONT PAGE)
INSTRUCTIONS
1.
Answer all questions.
2.
Read all the questions carefully before answering.
3.
Marks for each question are indicated at the end of each question.
4.
Please ensure that your writing is legible, neat, and presentable.
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SECTION A- Multiple Choice Questions (30 marks)
Section A: Objective (30 marks)
(Answer all questions. Each carries 3 marks unless otherwise indicated.)
1. The evolution of enterprise systems began with ___ in the 1970s.
2. ERP stands for _ _ _ __
3. Which enterprise system is best for supplier relationship management?
a) CRM
b)ERP
c) SCM
d) Blockchain
4. State two key benefits of integrating business processes through ES.
5. True or False: Batch processing systems were the first fully integrated enterprise systems.
6. List two common challenges in business process integration.
7. Identify two strategies for overcoming resistance to change in ES projects.
8. Mention three risk mitigation strategies in ES implementation.
9. Match the technology with its feature:
i) Hadoop ➔ _ __
ii) Spark ➔ _ __
iii) NoSQL ➔ _ __
(Options: Distributed storage, Real-time stream processing, Flexible data models)
10. Name any two regulatory frameworks governing data privacy in enterprise systems.
SECTION A-TOTAL MARKS= 30
SECTION B - Essay Type Questions (70marks)
Question 1
Explain the key components of an Enterprise Resource Planning (ERP) system. Discuss how each component
contributes to the overall functionality of the system.
14 marks
Question 2:
Discuss the challenges an organization might face during the implementation of an ERP system and suggest
strategies to overcome these challenges.
14 marks
Question 3:
Analyze the role of Business Process Reengineering (BPR) in the successful implementation of ERP systems.
Provide examples of how BPR can improve organizational processes.
14 marks
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Question 4:
Evaluate the impact of cloud-based ERP systems on small and medium-sized enterprises (SMEs) through a
discussion of the advantages and potential drawbacks.
14 marks
Question 5:
Describe the role of data analytics in enhancing the decision-making process within enterprise systems
management. Provide examples of how data analytics can be applied in various business functions.
14 marks
SECTION B -TOTAL MARKS= 70 MARKS
TOTAL FOR THIS EXAMINATION PAPER: 100 MARKS
END OF PAPER
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