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HRF512S - HRM FUDAMENTALS - 1ST OPP - NOV 2024 |
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nAmI BI AunIVE RSITV
OF SCIEn CE Ano TECH n OLOGY
FACULTY OF HUMAN SCIENCES, COMMERCE AND EDUCATION
DEPARTMENT OF GOVERNANCE AND MANAGEMENT SCIENCES
QUALIFICATION: BACHELOR OF HUMAN RESOURCES MANAGEMENT
QUALIFICATION CODE: 07BHRM LEVEL: 7
COURSE CODE: HRF512S
COURSE NAME: HUMAN RESOURCES
MANAGEMENTFUNDAMENTA~
SESSION:
NOVEMBER 2024 PAPER:
THEORY
DURATION:
3 HOURS
MARKS:
100
FIRST OPPORTUNITY QUESTION PAPER
EXAMINER(S) Mr. Odilo Sikopo
Mr. Simasiku Kamwi
MODERATOR: Mr. Elias Kandjinga
INSTRUCTIONS
1. Answer ALL the questions.
2. You are expected to apply your subject knowledge to the questions.
3. Write clearly and neatly.
4. Number your answers clearly.
PERMISSIBLE MATERIALS
1. Pen, Ruler
THIS QUESTION PAPER CONSISTS OF 7 PAGES {Including this front page)
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SECTION A
Question 1
Multiple choice
(10 marks)
Read the statements below and select the best suitable answer from the choices
provided. Indicate the correct answer in your answer script.
1.1 When employees have two bosses - one chain of command is functional and is
diagrammed vertically, and second is horizontal chain which depicts a project
team, such is known as?
(1)
a) Organisation by project
b) Flat structure
c) Matrix structure
d) Organisation by matrix
1.2 Which of the following are the two forms of horizontal work redesign?
(1)
a) Specialization and Socialization
b) Job range and job depth
c) Job Rotation and Job Enlargement
d) Job Relationships and Job Enrichment
1.3 Informal groups develop because individuals can derive certain benefits from
it. Which of the following is a benefit of informal group?
(1)
a) Perpetuation of social and cultural values that group members consider
important.
b) Status and social satisfaction that may not be enjoyed without group
membership.
c) Increased ease of communication between group members.
d) All answers are correct
1.4 There a number of factors influencing job design in an organization. Which one of
the following is not one of the factors influencing job design?
(1)
a) Changing Technology
b) Abilities of present personnel
c) Quality of work life changes
d) Boredom of the employee
1.5 In the Induction process, various people play different roles. The responsibility of
the ________
is to issue documents pertaining to the new employee's
employment conditions.
(1)
a) Mentor
b) HR Department
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c) Shop steward
d) Supervisor
1.6 Making ethical decisions always involve two things.
{1)
a) A normative judgement and morality
b) Morality and values
c) Subjective judgement and objectivity
d) Fairness and ignorance
1.7 Abraham Maslow hierarchy of needs is centred around the concept of___ {l)
a) Prepotency
b} Cryptocurrency
c) ERGtheory
d) Ethics
1.8 Which of the following is an external source of recruitment?
{1)
a) Skills inventory
b) Job posting
c) Linkedln
d) Job rotation
1.9 Maslow's Hierarchy of needs is one of the most familiar motivational theories.
Which one of the following is not part of Maslow's hierarchy of needs?
{1)
a) Self-respect
b) Psychological Need
c) Existence needs
d) All of the above/below
1.10 An organised factual statement which entails the contents, the environment,
conditions, duties and responsibilities of a specific job is known as?
{1)
a) Job description
b) Job design
c) Job specification
d) Autonomy
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Question 2
True/False
(10 marks)
Read the statements below and indicate if they are True/False on your answer script.
1.1. Frederick Herzberg's two factor theory of motivation suggests that people will
perform better when they receive continuous feedback on how well they are
performing.
(1)
1.2. Dave is a recruitment officer at NWR. The company urgently need 4 cleaners for
its newly opened lodges in Opuwo. To cut cost and speed up the process, Dave
advertised on Namibia Integrated Employment Information System (NIES). By
advertising on NIES Dave engaged in internal recruitment.
(1)
1.3. Alleviation of employee anxiety is a direct benefit of a well-conducted
induction program.
(1)
1.4. An educational institution such as NUST is an external source of recruitment.
1.5. Adding autonomy involves giving an incumbent less control over their job and
telling them what to do in line with their job descriptions.
(1)
1.6. Confidentiality and equal opportunities are principles of behaviour.
(1)
1.7. Arrangements where workers work fewer days than the traditional five work
days a week is known as flexitime.
(1)
1.8. Nepotism is an effective recruitment strategy especially the hiring of family
members of top performing employees in an organisation.
(1)
1.9. Induction is aimed at gradually orientating new and old employees to the
organisation, market, history, policies and practices.
(1)
1.10. Procurement is an operative function of human resources and is concerned with
obtaining right kind and number of personnel necessary to accomplish
organisational goals.
(1)
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Section B: Structured questions
Question 1:
(22 Marks)
1.1 Discuss the following terms in relation to Human Resources Management? (12}
(3 Marks each)
(a) Work team
(b) Project teams
(c) Job Depth
(d) Performance Management
1.2 Discuss in detail five ways how to maintain effectiveness within your team? (10}
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Question 2:
Read the case study below and answer the following questions.
{58 Marks)
Green hydrogen: 250 000 jobs targeted by 2040
Jemima Beukes, 2024
The green hydrogen sector will likely create more than 250 000 jobs by 2040. This
according to Joseph M ukendwa, head of planning and skills development at the Green
Hydrogen
Commission.
Speaking during a media briefing held at the commission's offices yesterday, he said
they are now in the process of coming up with a comprehensive skills development
strategy and plan to determine the skills needed for the new sector. "We are looking to
establish a body that has representatives from all these key stakeholders and we are
referring to it as the national task force on skills development, education and research,"
he
said.
"There is this myth that the green skills that are going to be needed are going to be very
specialised, but what is coming out of the research that is being done internally and
locally, you will actually find that the kind of skills that are needed are solar panel
installers, wind turbine technicians, health and safety personnel, welders, technicians,
truckdrivers, bricklayers, plumbers and pipefitters, "Mukendwa said.
Namibia Green Hydrogen Programme impact and environmental, social and governance
head, Eline van der Linden, explained that over 400 individuals have already been
employed in the green hydrogen sector while approximately N$170 million has been
pumped into the economy through various small and medium-sized enterprises (SM Es)
for a range of services. While some of these jobs are permanent, most are temporary.
She mentioned that this is perhaps an opportune time to review the Environmental
Management Act to see whether there is a need to update it to accommodate the new
practices
that
are
coming
into
play
now.
"We also know that given the size of Namibia, it is extremely difficult to manage the
environmental plans, so we are looking at some solutions in that space, drawing in some
officials from other ministries to help with oversight and keep in check. The ministry of
agriculture is going into the field, we are going into the field; maybe we can join hands,"
she
said.
jemima@nmh-hub.com.na
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Questions:
2.1 For the green Hydrogen Commission to achieve their objective, a lot of effort
needs to be invested in the planning of their workforce. After carefully
understanding the case study, discuss what workforce planning is and the
fundamental steps for conducting an effective workforce planning process? (20)
2.2 Aligning the positions to the organisational business plan will need the HR to
conduct proper Job analysis for all the required jobs. Discussthe sequential steps
that the Green Hydrogen Commission HR has to follow to achieve this objective?
(12)
2.3 After analysing the positions, the HR will have to develop two important
documents called the job description and job specification. Explain the meaning
of the two documents and why they will be important for the new positions at
the Commission?
(6)
2.4 Getting all the positions may require the utilization of different sources of
recruitment by the HR. Define the term recruitment, and identify five sources of
recruitment that the HR could have utilise in the filing of the positions?
(6)
2.5 As a new programme the commission is faced with a challenge of inducting new
employees and training them for continuous improvement and proper execution
of their responsibilities. The two activities are closely related and interdependent.
Explain the difference between Induction and training?
(4)
2.6 Considering that the Commission may targettop specialised talents in the field of
Green Hydrogen, the HR may overlook proper induction. Share some direct costs
and benefits associated with the induction programme.
(10)
End of paper
Total Marks: 100
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