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FST720S - FARES AND TICKETING OPERATIONS - 1ST OPP - JUNE 2023 |
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n Am I BI A u n IVER s I TY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN RESOURCESAND EDUCATION
DEPARTMENT OF HOSPITALITY & TOURISM
QUALIFICATION: BACHELOROF TOURISM INNOVATION AND DEVELOPMENT
QUALIFICATION CODE: 07BTID
LEVEL: 7
COURSE CODE: FST720S
COURSE NAME: Fares and Ticketing Operations
SESSION: June 2023
DURATION: 2 HOURS
PAPER: THEORY
MARKS: 100
EXAMINER(S)
FIRST OPPORTUNITY QUESTION PAPER
Mrs. Petrina Haufiku-Makhubela
MODERATOR: Ms. Ndinelao Shikemeni
INSTRUCTIONS
1. Answer ALL the questions.
2. Write clearly and neatly.
3. Number the answers clearly.
THIS QUESTION PAPER CONSISTS OF 4 PAGES {Including front page)
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Question 1
Briefly outline the difference between a stopover and a transit in a flight route.
(2 x 2 = 4 Marks)
Question 2
Decode the following fare basis codes:
1. MHWAP3M
2. LXSXlM
3. CEE6M
4. Y/CH25
( 4 x 1 = 4 Marks)
Question 3
Distinguish between four types of taxes charged on a flight ticket.
(4 x 2 = 8 Marks)
Question 4
Define the term airfare.
(2 x 2 = 4 Marks)
Question 5
Briefly describe the difference between two types of fare calculations in the airline Industry.
(2x2=4 Marks)
Question 6
Critically compare the four types of flight journeys that exist in the airline industry.
(4x3=12 Marks)
Question 7
Study attached map of the world. Plot and Identify three International Air Transport
Association (IATA) conference areas. Provide examples for each conference area.
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,.
Question 8
Study the following trip and calculate the mileage fare for the client.
Mr Johan Muller
{3 x 4 = 12 Marks)
Traveling from Windhoek to London Heathrow via Johannesburg stopping over in
Dubai
Airline: Emirates: Business class
Fare in NUCS:2480 Route: WDH - LON one way
Maximum Mileage permitted: 7980 MPM. EMA: 100 MPM.
Windhoek - Johannesburg: 864 TPM
Johannesburg- Dubai: 3977 TPM
Dubai- London: 3398TPM
IATA IROE: 18.0359
a)
Identify the journey.
{2)
b)
Decode the airports and establish the breakpoint. (4)
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c)
Indicate the total TPM of journey. (4)
d)
Calculate fare applicable to client. (5 x 2 = 10)
e)
Convert the NUC into NAD (2)
Conversion Table
If the result is over and up to
Percentage to be charged on fare is
1.00-1.05
5%
1.05 -1.10
10%
1.10 -1.15
15%
1.15- 1.20
20%
(2+4+4+10+2 = 22 Marks)
Question 9
Outline the 9 different freedoms of air that were developed by the International Air Transport
Association (IATA) to regulate flight operations in the world.
Question 10
Explain in your own words the factors that determine fares.
(9x2 =18 Marks)
(6x2=12Marks)
TOTAL: 100 MARKS
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