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BST611S - Systems Thinking - 2nd OPP - June 2023 |
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n Am I B I A u n IVE Rs I TY
OF SCIEn CE Ano TECHn OLOGY
FACULTY OF COMMERCE, HUMAN SCIENCES AND EDUCATION
DEPARTMENT OF GOVERNANCE AND MANAGEMENT SCIENCES
QUALIFICATION: BACHELOR OF BUSINESS MANAGEMENT
QUALIFICATION CODE: 07BBMN
LEVEL: 6
COURSE CODE: BST611S
COURSE NAME: SYSTEMS THINKING
SESSION: JULY 2023
DURATION: 3 HOURS
PAPER: THEORY
MARKS: 100
EXAMINER(S)
SECOND OPPORTUNITY EXAMINATION
Dr VUSUMUZI SIBANDA
MODERATOR: Mr. MOSES SHUUYA
INSTRUCTIONS
1. Answer any FOUR (4) questions.
2. Read all the questions carefully before answering.
3. Number the answers clearly
4. Permissible Materials: Pen and answer sheet
THIS QUESTION PAPER CONSISTS OF _2_ PAGES (Including this front page)
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Question 1
(a) Examine the link between systems thinking and learning organization
[15 marks]
(b) One of the characteristics of a learning organization is 'Learning Culture'.
Explore this characteristic and demonstrates how it supports learning within
the organization
[10 marks]
Question 2
Distinguish between the 10 systems archetypes according to their names,
descriptions, and management applications.
[25 marks]
Question 3
With the aid of appropriate examples, demonstrate how the principles of "General
Systems Theory" can be applied to improve the performance of an enterprise.
[25 marks]
Question 4
(a) Demonstrate your understanding of the U Process as it relates to systems
thinking.
[15 marks]
(b) How may the U-process be used in improving the operations and performance
of Namibian enterprises.
[10 marks]
Question 5
Explain the 'Triple Bottom Line' concept and outline, using examples, how it can
contribute to sustainability efforts in many organizations.
[25 marks]
Question 6
(a)
Evaluate critically the link between systems thinking and quality thinking in
the Namibian context.
[15 marks]
(b)
Why is systems thinking important in quality improvement?
[10 marks]
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