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HRV610S - HUMAN RESOURCES MANAGEMENT IN TVET - 1ST OPP - JUNE 2023 |
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nAmlBIA unlVERSITY
OF SCIEn CE Ano TECHn OLOGY
FACULTYOF COMMERCE,HUMAN SCIENCESAND EDUCATION
DEPARTMENT OF TECHNICAL AND VOCATIONAL EDUCATION AND TRAINING
QUALIFICATION: DIPLOMA IN TECHNICAL AND VOCATIONAL EDUCATION AND TRAINING:
TRAINER
QUALIFICATION CODE: 06DTVT
COURSE CODE: HRV610S
SESSION: JUNE 2023
LEVEL: 6
COURSE NAME: HUMAN RESOURCES
MANAGEMENT IN TVET
PAPER: 1
DURATION: 3 HOURS
MARKS: 100
FIRST OPPORTUNITY EXAMINATION QUESTION PAPER
EXAMINER(S) Ms lndepentia de Waldt
MODERATOR: Mr Kamwi Subasubani
INSTRUCTIONS
1. Answer ALL the questions.
2. Read all the questions carefully before answering.
3. Number the answers clearly
THIS QUESTION PAPER CONSISTS OF _5_ PAGES (Including this front page)
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Question 1
(7x2 = 14 marks)
Read the following multiple-choice questions. For each statement, select the option that
best answers the statement. Write the number and only the letter of the answer (for
example: 1.1. e)
1.1
Which of the following is an organized factual statement, which entails the
environment, conditions, duties and responsibilities of a specific job.
a. Job Specification
b. Job Selection
c. Job Analysis
d. Job Description
1.2
refers to the formal process of familiarizing new
employees with the organization, their job and their work unit.
a. Induction
b. Job selection
c. Interview
d. Motivation
1.3
Which of the following refers to the protection and promotion of the safety and
health of all employed persons and exposed people through prevention and control
of work-related hazards and risks.
a. Occupational disease
b. Employee wellness programme
c. Occupational accident
d. Occupational health and safety
1.4
is concerned with keeping or encouraging
employees to remain in an organization for a maximum period of time.
a. Employee retention
b. Employee turnover
c. Employee satisfaction
d. Employee motivation
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1.5
Which of the following are benefits of workforce planning:
a. Preparing for the future
b. Allowing for a more effective and efficient workforce
c. Provide realistic staffing prjections for budgeting purposes
d. None of the above
e. All of the above
1.6
Labour market conditions, Government policy and Legislation and Trade Unions, are
external factors that affect:
a. Reference checking
b. Recruitment and Selection
c. Induction
1.7
Verifying the accuracy of factual information provided by an applicant is referred to
as:
a. Induction
b. Reference checking
c. Selection
d. Recruitment
Question 2
(6 x 2 = 12 marks)
Job analysis is defined as the process of studying and collecting information relating to
activities and responsibilities of a specific job. When conducting job analysis, six steps are
followed. The steps underneath are scrambled, write down the steps in the correct
chronological order.
Step 1:
Develop the job description and job specification
Step 2:
Verify the job analysis information
Step 3:
Review relevant background information
Step 4:
Analyse the job
Step 5:
Decide how you will use the information
Step 6:
Select representative positions
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Question 3
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(30 marks)
As Head of Training at OVT Vocational Training Centre, you require a Trainer in a trade of
your choice.
3.1 Explain whether you would use internal or external recruitment and provide three
reasons for the preferred recruitment source.
(5 marks)
3.2. Mention and explain at least ten components that you would include in the Job
Description.
(20 marks)
3.3 Discuss the importance of why you, as Centre Manager, would include diversity in
the recruitment and selection process.
(5 marks)
Question 4
(20 marks)
You were appointed as Head of Training at Tl Vocational Training Centre. Part of your duties
and responsibilities include managing the performance of staff in your Section
4.1 Mention four benefits of performance management.
(4 marks)
4.2 Mention and explain the four stages you would use when monitoring individual
employee performance.
(12 marks)
4.3 Mention two strategies, you as Head of Training, would implement to reward
exceptional employee performance.
(4 marks)
Question 5
(14 marks)
You are the Head of Training at a VTC. One of your best performing trainers, Thomas,
shared with you that he is looking for other employment. Given Thomas's performance, his
skills and expertise, you would like to retain him.
5.1 Mention at least five possible reasons why Thomas would look for other
employment.
(10 marks)
5.2 Name two effects Thomas's departure can have on leaving the VTC. (4 marks)
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Question 6
(10 marks)
You are the Head of Training at ABC VTC. Mr Paulus, one of your Trainer's, who has been at
the VTC for three years, disclosed to you his unhappiness with his salary. In a one-on-one
meeting, he shared with you that the newly appointed Trainer is being compensated more
than him.
6.1 Explain at least five possible reasons, why the new Trainer is earning more than Mr
Paulus.
(5 marks)
6.2 Discuss the strategies you, as Head of Training, would use to address the situation.
(5 marks)
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