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HPM710S - HOSPITALITY PROPERTY AND FACILITY MANAGEMENT - 1ST OPP - JUNE 2025 |
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n Am I BI A u n IVER s I TY
OF SCIEnCE Ano TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCESAND EDUCATION
DEPARTMENT OF HOSPITALITY & TOURISM
QUALIFICATION: BACHELOROF HOSPITALITYMANAGEMENT
QUALIFICATION CODE: 07 BHMN
LEVEL: 7
COURSE CODE: HPM710 S
COURSE NAME: HOSPITALITYPROPERTY& FACILITY
MANAGEMENT
SESSION: JUNE 2025
DURATION: 2 HOURS
PAPER:1
MARKS: 100
FIRST OPPORTUNITY EXAMINATION
EXAMINER/S:
MR. G. CLOETE
MODERATOR:
MS. C. SUNDE
INSTRUCTIONS
1.
Answer ALL the questions.
2.
Write clearly and neatly.
3.
Number the answers clearly.
THIS MODERATION PAPER CONSISTS OF 3 PAGES (Including front page)
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Question 1
Identify the functions of management and discuss each function in relation to what tourists
choosing Namibia as a tourism destination need in the post-COVID-19 era. Your discussion
should specifically focus on management functions and address the areas which would
include one common goal: Guest Satisfaction:
(4x5 =20)
Question 2
What do you understand by the following Terms
2.1 "Hotel Pension "
(3)
2.2 "Resort"
(3)
2.3 "Exponential Growth and offer relevant examples " in Hospitality
(6)
2.4 "Budget"
(3)
2.5 "Sequence Analysis"
(2)
Question 3
Management principles are statements carefully designed to keep consumers and employees
informed on vital aspects of the organisation. Provide a clear definition of Management
Principles and provide three (3) relevant examples.
(4 + 6=10)
Question 4
A model facility layout should be able to provide an ideal relationship between raw material,
equipment, manpower and the final product at minimal cost under a safe and comfortable
environment. An efficient and effective facility layout needs to adhere to certain objectives.
Briefly discuss these objectives.
( Any Five )
(10)
Question 5
The role of facility managers (FM's) varies widely from organisation to organisation, but a FM's
responsibility may cover a range of areas. Discuss!
(10)
Question 6
Effective and efficient facility layout is of paramount importance. Describe briefly the aspect of
achieving effective and efficient facility layout objectives, if the following factors can be
ensured.
(8)
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question 7
Change is the only constant in the Hospitality and Tourism Industry. Discuss the aspects you
need to keep track of in order to grow with the change and build a relevant, innovative and
sustainable business for the future.
(15)
Question 8
Management in Hospitality Establishments need to ensure their guests stay in an environment
where atmosphere and interior are good looking and suitable for pleasure or for business and
in both cases will require comfort, good food and great service which are all supported by
good planning and organization throughout the establishment. Discuss Modern trends in
planning Hotels!
(10)
Good Luck!
[100]
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