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Answer TWO questions
Question 1
(50 marks)
There are five components of the intercultural communication process. Describe each component
and give a concrete example for each component.
(600 words)
Question 2
(SO marks)
Culture shock is an inevitably stressful and disorienting
consideration of the following:
(i)
Definition of culture
(ii)
Underlying factors to cultural shock
(iii) The stages of intercultural adjustment
(iv) Managing culture shock effectively.
experience.
Write
an essay with special
(600 words)
Question 3
(SO marks)
Providing real-life examples, discuss how an intercultural communicator can contribute to helping in
intercultural conflict situations at the workplace.
(600 words)
Question 4
(SO marks)
The general goal of intercultural communication is to create shared meanings effectively. Describe
any four principles of the intercultural communication process and how they help us develop a keen
sense of adaptability/flexibility in our intercultural relating process. Provide relevant examples
associated with each principle.
(600 words)
TOTAL MARKS: 100
END OF QUESTION PAPER