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ETD711S - INTRO TO EDUCATION TRAINING AND DEVELOPMENT - 1ST OPP - NOV 2024 |
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nAmlBIA unlVERSITY
OF SCIEnCE AnD TECHnOLOGY
FACULTY OF COMMERCE, HUMAN SCIENCE AND EDUCATION
DEPARTMENT OF GOVERNANCE AND MANAGEMENT SCIENCES
QUALIFICATION: BACHELOR OF HUMAN RESOURCES MANAGEMENT
QUALIFICATION CODE: 07BHRM LEVEL: 7
COURSE CODE: ETD 711 S
COURSE NAME: INTRODUCTION TO EDUCATION,
TRAINING &DEVELOPMENT
SESSION: NOVEMBER 2024
DURATION: 3 HOURS
PAPER:THEORY
MARKS: 100
EXAMINER($)
FIRST OPPORTUNITY EXAMINATION PAPER
Ms. ENP KAURA
MODERATOR: Mr. B.U.Shikongo
INSTRUCTIONS
1. Answer ALL the questions.
2. Write clearly and neatly.
3. Number the answers clearly.
PERMISSIBLE MATERIALS
1. Examination paper.
2. Examination script.
THIS EXAMINATION PAPER CONSISTS OF 6 PAGES (Including this front page)
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SECTION A
QUESTION 1 - Multiple Choice Questions
[10 marks]
Read the questions below and choose the best possible answer by selecting the letter
that responds to your choice.
1.1 What is the rule for developing an ETD manual record-keeping system?
a) Minimising the number of elements involved/ the simpler the system, the more it
will be utilised.
b) Design a system as it was intended for computer implementation.
c) Simplify the documents
d) All of the above
1.2 An individual budget for training and development is controlled by the:
a) Training manager
b) Training practitioner
c) Line managers
d) Training facilitator
1.3 Determining the cost of training and development is which step of the cost-
effectiveness analysis?
a) 4
b) 2
c) 1
d) 5
1.4 Which factor below does not describe the issues in the labour market?
a) Poverty
b
Income equality
c) Unemployment
d) Low cost of labour
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1.5 The following category of employers is not exempted from paying the Levy
according to the Levy's act.
a) Any public service employer in the national or provincial government.
b) Any religious or charitable institution which is exempt from income tax.
c) Any national or provincial entity that receives 80% or more of its funds from
parliament.
d) All of the above.
1.6 Which data collection tool is most effective for gathering in-depth qualitative
information during a Training Needs Analysis?
a) Surveys
b) Interviews
c) Observation
d) Tests and Assessments
1.7 What type of needs assessment best describes the following statement: "needs
that are related to a number of employees doing the same type of work who lack
certain skills, and refer to a specific job level or category of employee. This
category of needs should enable the training and development practitioner to
identify requirements in respect of specific job-related training, interventions such
as team-building programmes, leadership and management training".
a) Group needs assessment
b) Individuals need assessment
c) Job needs assessment
d) National and sectoral needs assessment
1.8 What type of need best describes the following definition: "the needs that stem
from organisational contributions that add measurable value to society and
external clients, i.e. value that the organisation adds outside itself."
a) Micro
b) Macro
c) Meso
d) Mega
9. What is the primary purpose of a Workplace Skills Audit?
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a) To determine employee satisfaction levels
b) To identify the skills employees currently possess and compare them to
the skills required
c) To assess the profitability of an organisation
d) To evaluate the effectiveness of current marketing strategies
10 According to adult learning principles, which of the following factors is most
important to adult learners?
a) Learning is self-directed and relevant to their personal or professional lives.
b) Learning is conducted in a traditional classroom setting
c) Learning is primarily focused on theory without practical application
d) Learning is delivered in a lecture format with minimal interaction
QUESTION 2
Decide whether the statement is True or False based on your understanding. [10 marks]
2.1 Facilitation is directed at questioning and listening skills, as well as providing the
students with critique.
2.2 The annual training plan can also be referred to as an operational strategic plan.
2.3 Funding for vocational education and training falls under the VET Act 1 of 2009.
2.4 A learner who knows his/her learning style and what conditions of learning are
necessary or preferred for his/her success, is more likely to succeed than others
who are still finding their way.
2.5 Effective learning takes place when one memorises and engages with what is
being learnt.
2.6 The formula to determine the training need is P - KO = N
2.7 We usually refer to those activities that provide the knowledge, skills, and
moral values that individuals will need in the ordinary courses of their lives 'as
education'.
2.8 Strategic training and development only benefit new employees, as existing
employees already possess the necessary skills for their roles.
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2.9 Training Needs Analysis is conducted to identify both the skills gap and training
requirements for individual employees and the organisation as a whole.
2.10 Surveys and questionnaires are the only data collection tools used during a
Training Needs Analysis.
SECTION B
QUESTION 3
Read the case scenario and answer the questions below.
[24 marks]
NUST Internship plan
Gloria Matheus works for MNV Enterprises in the Human Resources Management
Department as a training assistant. She has worked in the position for the past 4 years
and is now considering growing her career. She feels it is time for self-development. As
the department has become increasingly busy, MNV Enterprises is continuously hiring
new people and is often looking for HR professionals. Her manager has discussed this
with her and told her that she will need to study further to achieve her dreams. After careful
consideration, Gloria has decided she would like to become an HR specialist and enrolled
at NUST for a Bachelor's in HRM. In her 3rd year, she is informed that she must go on the
work-integrated learning/internship programme before she completes the degree and
graduates. She has put in a request to his employer to consider her for the internship
programme in the company.
Gloria's manager has never heard of WIUinternships and has requested more
information on the matter.
3.1 Put together a short presentation on WIL/internships as an education and training
programme.
(10)
3.2 It is important for you as the training manager to understand the learning styles of
your participants. You will know what works best for them and can adapt their
education experience accordingly.
a) Discuss the learning styles under which the general levels of learning are
incorporated.
(3x2=6)
b) Demonstrate your understanding of the four personality learning styles. (8)
QUESTION 4
4.1 Discuss the objectives of the Namibian Qualifications Authority Act 29 of 1996.
(9)
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4.2 As the Human Resource Development manager, briefly explain the steps you
would follow to develop an overall training facility strategy.
(7)
QUESTION 5
5.1 Discuss the relationship between the training needs assessment process and a
workplace skills plan (WSP).
(4)
5.2 Differentiate between the concepts of job analysis and task analysis.
(2)
5.3 A job analysis is the first and most crucial step in the development of an
instructional or learning system and the data collected during this activity provides
the basis for the instructional system. Identify the recommended guidelines for
conducting a job analysis.
(10)
QUESTION 6
Beloware six importantmacroissuesthat may have an influenceon trainingand developmentin an
organisationD. iscussthem.
[6x4=24]
a) PopulationProfile
(4)
b) EducationLevels
(4)
c) Unemployment
(4)
d) Thesupplyanddemandfor labour
(4)
e) Technologicaal cceleration
(4)
d) HIVandAIDS
(4)
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