QUESTION 3
3.1 A cost-effectiveness analysis is a method to determine the monetary benefit of a training
and development programme without comparing it to other programmes. As a training
facilitator, explain how you would conduct such a cost-effectiveness/benefit analysis (10}
3.2 Most large organisations have training and development facilities, and the prevailing
attitude in most organisations is that their facilities are sufficient and nothing further
needs to be done. However, it remains the responsibility of training and development
staff members to see to it that training and development facilities meet the required
standards. Having examined the statement above, discussed the tasks that must be
executed in the development of an overall training and development facility strategy. (14}
[24]
QUESTION 4
4.1 Cognitive theories of learning are diverse and explain learning in terms of processes that
take place inside the brain. These theories also all share the perspectives that people
actively process information, and learning takes place through the efforts of the students.
Discuss these cognitive theories and clearly indicate their perspectives on how learning
takes place.
(12)
4.2 Determining the training and development needs is a cyclical and continuous process. It
means that employee training and development is an ongoing activity, which takes place
at various levels of the organisation. Hence, the workplace skills plans (IDP} must be
considered in planning a training and development programme(s). Having studied the
statement above, discuss briefly the concept of training needs assessment or analysis
(TNA} and explain what causes the need for training.
(8)
[20]
3