Item
number Description
Relationship
6.
A close and enduring relationship between parties based on
mutual trust, shared values, and common goals. (2 marks)
7.
Characterised by intense collaboration and integration, often
involving shared
(2 marks)
QUESTION 2 {20 MARKS)
The Ministry of Education, Innovation, Youth, Sports, Arts, and Culture in Namibia has signed
a one-year contract valued at N$150 million with EduSupply (Pty) Ltd to supply and deliver
essential educational materials to 400 public schools. Items include textbooks, pens, scientific
calculators, and teaching aids. The contract includes scheduled deliveries every quarter to
ensure smooth curriculum implementation.
In previous contracts, the Ministry faced recurring challenges such as:
• Late deliveries
• Poor quality of materials
• Inadequate communication from suppliers
• Poor contract compliance
These issues delayed curriculum rollouts and led to increased complaints from school
principals, citing the desire to return to a system where the Government distributed funds to
schools for the supply of educational materials. To address these challenges, the Ministry's
Procurement Committee has tasked you as a contract officer with developing a l<Pl-based
supplier performance monitoring framework.
Using the scenario above, answer the following questions:
a) Identify at least five (5) relevant l<Pl'sthat should be included in the procurement contract
to monitor EduSupply's performance. For each l<PI,you are required to define such l<PI
clearly in the context of this contract.
{10 Marks)
b) For one of the l<PIdeveloped above, use the l<PIdefinition process to discuss why you
believe the KPI has met the criteria for a SMART KPI?
{10 Marks)
SECTION B: 40 TOTAL MARKS
5